Software Requests for Classrooms / Computer Labs

Information Technology maintains a standard list of software for classrooms and labs.  Beyond the standard software we provide, instructors may request additional software to be installed in classrooms and/or computer labs by placing a software installation request

Software Installation Request Guidelines

  • The software must be certified for use with Windows 10, Mac 10.11 (or higher).

  • The instructor or academic department requesting the software installation must provide the media. 

    • The media must be received in Information Technology by the term deadlines that follow. 

    • Include the media download information with the service request or deliver physical media IT Purchasing or your College Support Team member.

  • Fall Term Requests: Software requested before June 1 is guaranteed to be available for the start of the following Fall term. Software requested after June 1 may not be available for the start of the following Fall term.  

  • Spring Term Requests: Software requested before November 1 is guaranteed to be available for the start of the following Spring term.  Software requested after November 1 may not be available for the start of the following Spring term.  

  • Summer Term Requests: Software requested before March 1 is guaranteed to be available for the start of the following Summer term.  Software requested after March 1 may not be available for the start of the following Summer term.   

  • Information Technology cannot install unlicensed software. 

Enter a Software Installation Request

Additional informatin can be found in the Self Service Portal Quick Guide:

  1. Log on to the IT Self Service Portal.

  2. Click New Service Request

  3. Select Software for the "Category Type".  Once you have selected this category type an additional field called "Software Deploy Checkbox" will appear.

  4. Check the "Software Deploy Checkbox".  Additional fields will appear on the form once this box is checked.

  5. Fill out the additional fields that appear.  Additional fields that display include:  Application Name, Application Version, manufacturer, license Quantity, Courses Used, Obtainment Method, Intended Audience, Intended Location, Operating System.

  6. Click the Submit button.

The entire process of building a software package for multiple computers can take up to 30 or more business days to complete.  This allows adequate time for license validation, development, testing, packaging, and deployment of the software.  The time involved to compete a package can vary depending on the number of issues that are encountered, some examples issues include, compatibility issues, installation issues, and changes to workload priorities.  

Be sure to submit your requests as early as possible!

Purchasing and Licensing
When purchasing software and/or licenses, it is strongly recommended you work with our Software Purchaser/Licensing Coordinator. Depending on the type of software and the available licensing agreements, an application may be "locked-down" to the number of purchased licenses by our software licensing monitor, KeyServer. Computer Lab software submissions must conform to their respective licensing agreements.

Contact Information
If you have questions about purchasing software, please contact IT Purchasing, your College Support Team or the Service Desk.