Information Technology

The photo you upload will be used as your photo ID and printed on your PointCard. ​So that your uploaded photo is not rejected as unusable, refer to the following criteria when taking your photo.

Criteria for taking your photo​

1. ​Choose a solid, light color like a white wall as a background for your photo.

2. ​​​The photo must be of just you—do not include friends, pets, etc. 
   

3. REMOVE hats, sunglasses, headphones or other accessories—head coverings are allowed only if worn daily for religious purposes. 

4. Directly face the camera and take a centered headshot from the shoulders up. 

5. Check to make sure that your full face is visible in the photo! 

6. Crop and size your photo to display a clear, front headshot.

7. DO NOT use camera filters. ​
   

CHECK YOUR PHOTO! Photos not following the above criteria will be rejected and have to be retaken and resubmitted​.

See how to take an ID Photo with Stevie Pointer!

Upload your photo

You can take and upload your photo using the GET mobile app, or upload a photo you have taken using the GET online portal from your computer.

Are you using the GET app for the first time?​

1. Go to the GET portal on your computer or down​lo​ad the GET mobile app from the Apple App Store or Google Play.

2. ​​​Open the app then from the list of locations select University of Wisconsin-Stevens Point.​

3. ​​ Log in with your UWSP login and password, then set your PIN.

 ​

​Take and upload your photo using the GET mobile app

​You can also see, "​Use your computer to upload a photo you have already taken"

​​iOS

1. Tap Settings.

2. Select Upload Photo orUpdate Photo.
   

3. Tap Upload.
   

4. Select Take Photo or Choose Existing Photo.
   

5. Allow Camera if needed.
   

6. Take your photo following the Criteria for taking your photo ​(above).

7. Select Use Photo.
   

8. If needed, rotate your photo, and size and crop.

9. Select Submit Photo for Review.
   

​​Android

1. Tap the empty photo icon.
   

2. Tap the settings "gear" icon.
   

3. Select Allow to take picture.
   

4. Take your photo following the Criteria for taking your photo listed above.

5. If needed, rotate your photo and size and crop.

​​Your submitted photo should look like the Accepted photo below:

Watch for an email from the PointCard Office after submitting your photo! You will receive an email within one business day letting you know whether your photo was approved for use as your PointCard photo or not approved and why.​​​

​Use your computer to upload a photo you have already taken

1. Take your photo following the photo criteria above and save it on the computer. 
   

2. Log into GET at get.cbord.com/uwsp with your UWSP username and password.
   

3. Click Upload ID Photo ​at the right.
   

4. Click Choose File and select your saved photo.
   

5. Click Upload.
   

6. If needed, slide the Crop tool to crop your photo. 

If you need to rotate or resize your photo, click Cancel.  You should either retake your photo or do this work in a photo editing application.


7. When finished, close your browser.
   

Check your UWSP email! 

Afte you upload your photo to the GET app, you should receive an email within one business day from the PointCard office letting you know that:

• Your photo has been approved for use as your PointCard photo, or,

• Your photo has not been approved along with a reason why it cannot be used for your PointCard.  

I​f your photo is not approved you should retake your photo carefully following the above Criteria for taking your photo. You may also stop by the PointCard Office after your orientation session to have your photo taken and printed while you wait.​​

IMPORTANT:  To receive your UWSP Student PointCard you MUST show a government-issued photo ID such as a driver's license.

Students attending an on-campus orientation session

To receive your UWSP PointCard at your scheduled orientation:

1. Make sure to upload a photo ​at least one business day before coming to campus (See "Taking and submitting your PointCard photo" above)
   

2. Check your UWSP email before arriving on campus for an email from the PointCard Office. This email will let you know if your photo was approved for use, or not approved and why. 

If your photo is not approved please review the "Criteria for taking your photo"​ under the section above titled, "​Taking and submitting your PointCard photo".

Other Opportunities to Receive Your PointCard

If you do not upload a photo, or your photo was not approved and you did not submit a new photo, there will be opportunities at your orientation to have your photo taken and submitted to the PointCard Office. You can then stop by the PointCard Office after your session to receive your UWSP Student PointCard.

The PointCard Office can also take your photo and print your PointCard as you wait if you stop by the office after your orientation.

Transfer students and students unable to attend an on-campus orientation ​

Transfer students and students who are unable to attend an orientation on the Stevens Point campus should​​ visit the PointCard office when you arrive on campus to obtain your PointCard. Be sure to bring a government-issued photo ID such as a driver's license.​​

There is no charge for your initial UWSP student PointCard.

After you upload your photo and receive an email in your UWSP student account from the PointCard Office letting you know that your photo is approved for use, you MUST email pco@uwsp.edu​ and request that your card be printed. 

You will also receive an email if the photo you submitted is not approved. Make sure that you open and read the email from the PointCard Office!

When you email us to request your PointCard, you must include:

• Your student ID number, and,

• The branch campus that you are attending. 
  

When you arrive on campus at the start of the semester, you can then pick up your PointCard from your campus library.  If you request your PointCard after the start of the semester please allow up to a week before contacting your campus library to see if your new PointCard is available.

You must bring a government issued photo ID (like a driver's license) to receive your PointCard. 

If you do not email pco@uwsp.edu your PointCard will not be printed.​​​

Check your photo

If you received an em​ail from the PointCard office telling you that your photo was not approved you should retake your photo following the criteria given above for taking your photo.

Here is that criteria again:

1. ​​​The photo must be of just you—do not include friends, pets, etc. 
   

2. ​Choose a solid, light color background like a white wall.

3. REMOVE hats, sunglasses, headphones or other accessories—head coverings are allowed only if worn daily for religious purposes. 

4. Directly face the camera and take a centered headshot from the shoulders up. 

5. Check to make sure that your full face is visible in the photo! 

6. Crop and size your photo to display a clear, front headshot.

7. DO NOT use camera filters. ​
   

CHECK YOUR PHOTO! Photos not following the above criteria will be rejected and have to be retaken and resubmitted​.

​​Here is an example of a photo that has followed the above criteria and examples of photos that will not be accepted.​

​​​

Make sure to always carry your student PointCard with you so that you have it when needed.

DO NOT share or loan your PointCard. You are liable for all activities authorized by your card.

Please do the following to protect your PointC​ard: 

Do not bend or punch holes in the card. Doing so will damage the embedded chip and antenna. 

Do not scratch your PointCard​, do not wash/dry it in laundry machines, and do not expose it to magnets or extreme heat. 

See the FAQ, "How do I replace a damaged PointCard".​​

Your new PointCard is active immediately. However, electronic locks, key tenders, and other services may take up to 90-minutes before they recognize your card.​

It is critical that a lost or stolen PointCard is reported as soon as possible so that your card can be dea​ctivated.  This prevents unauthorized access to your residence hall and other university buildings and campus services.

What to do if you lose your PointCard:

• Report the card as lost:

• During business hours, contact the PointCard Office (715-346-2012). 

• Outside of business hours, you should report your missing card using the GET website​ or by using the GET app on your mobile device. 
  
  Reporting your PointCard as lost disables the card access to​​​​ your meal plan/Dawg dollars, and other campus services.
  

• If you live in a UWSP Residence Hall, inform your hall director. When a PointCard is reported as lost, there can be a delay in disabling the doorlock permissions on the card.
  

• If you have activated the U.S. Bank ATM privilege, make sure to contact the bank immediately at 715-343-2210 during regular business hours, or 800-872-2657 after hours to deactivate this part of your card.

Did you find your PointCard?

Your card may be able to be reactivated by stopping by the PointCard Office with a photo ID such as your driver's license.​ 

If you found your PointCard, you must contact U.S. Bank separately to have their service reactivated​.

​See the following FAQ​, "How do I replace a lost/stolen PointCard".​

If you lose your PointCard, or your PointCard is stolen, it is important that you report this as soon as possible so that your services can be deactivated.  See the FAQ above, "How do I report a lost or stolen PointCard".

If you are replacing a lost/stolen PointCard we already have your photo on file so you do not need to submit another.

You can stop by the PointCard Office during normal business hours to get a replacement.

Please bring with you:

• A photo ID such as your driver's license to verify your identity.
  

Your previous PointCard will be deactivated when​​ you receive a replacement PointCard.​

A replacement fee of $20 will be billed to your UWSP account.​

If you are replacing a damaged PointCard we already have your photo on file so you do not need to submit another.

You can stop by the PointCard Office during normal business hours to get a replacement.

Please bring with you:

• Your old card which must be returned to us,

• A photo ID such as your driver's license to verify your identity.

For damaged student PointCards, PointCard replacements are billed to the student's UWSP account.

For damaged PointCards with no discernable damage, the PointCard is replaced at no charge.​

Your PointCard is printed using your name that is on record with the Registrar's Office.  PointCards are printed with a student's Preferred name if there is one on record. If you do not have a Preferred name on record with the Registrar's Office, your PointCard is printed using your Primary (legal) name.

The following charges apply to print a replacement PointCard:​​

• Legal name change:  No charge

• Preferred name change:  $20
  

​To make a change go to the Registrar's ​Academic Forms page. 

The forms, "Change of Primary (legal) Name" and "Change of Preferred Name" can be found in the list.

You do not need to resubmit a photo.

​Once you have submitted your requested name change to the Registrar's office, wait at least one to two business days before requesting a new PointCard from the PointCard Office.​​​

Your old PointCard must be returned to us when you arrive at the PointCard Office to pick up your new PointCard.

Your PointCard should not stop working due to normal use. If you do, however, experience problems with your PointCard and there are no visible signs damage, you can stop by the PointCard office for a replacement. 

You must bring with you:

• Your old card which must be returned to us,

• A photo ID​ such as your driver's license to verify your identity.​

You do not need to resubmit a photo.​​​