​UWSP Cached Password Management

Operating Systems

Use the following guides to remove your UWSP password from cached locations on your devices.  

Web Browsers

If you experience issues when using AccesSPoint / Campus Solutions and other UWSP applications we recommend deleting your web browser cache and history and trying again.

What is "browser cache"?

"Cache" is a place where temporary browser history is stored. All web browsers store web pages, pictures and downloads from websites you visit. This storage speeds up and enhances your experience when you revisit websites. 

Why should I delete my browser cache?

If you don’t clear your browser cache frequently, the stored information grows in size and can eventually cause your browser to process more slowly and cause links and web features to function incorrectly. 

In the case of AccesSPoint, updates to this application are released frequently.  To receive the most up-to-date version you should clear your cache regularly.  If your browser cache is not cleared you may receive an outdated experience, due to your browser using an out of date cached file.

Desktop Browsers

Supported AccesSPoint browsers versions include: Safari 8 and above, Chrome 43 and above, Edge 25 and above, IE 11 and above, FireFox 38 and above.

Internet Explorer

Note: As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11. 

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....If the menu bar is hidden, press Alt to make it visible.
  2. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  4. Exit/quit all browser windows and re-open the browser.

Firefox

  1. From the History menu, select Clear Recent History. If the menu bar is hidden, press Alt to make it visible.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

Google Chrome

  1. In the browser bar, enter: chrome://settings/clearBrowserData
  2. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data Cached images and files
  3. From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
  4. Click Clear browsing data.
  5. Exit/quit all browser windows and re-open the browser.

Opera

  1. Go to Menu, (top left corner)
  2. Select "History"
  3. Click the "clear browsing data…" button, (in the top right corner)
  4. Select the "the beginning of time" option from the drop down
  5. Select all unchecked fields
  6. Lastly click the "Clear browsing data" button

Safari

  1. From the Safari menu, select Clear history.
  2. Select the desired time range
  3. Click Clear History.

Mobile Browsers

Android

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for Android

  1. Touch Chrome menu and Settings.
  2. Touch (Advanced) Privacy.
  3. Touch Clear browsing data.
  4.  Exit/quit all browser windows and re-open the browser.

Chrome for IOS

  1. Touch Chrome menu > Settings.
  2. Touch Privacy.
  3. Choose the data type you want to clear.
  4. Touch Clear.
  5. Exit/quit all browser windows and re-open the browser.

Safari for IOS

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser.