FOCUS 2021
Wednesday-Thursday | November 17-18, 2021
Kalahari Resort and Convention Center
Health and Human Services, See Stevens Point Offerings

Kalahari Resort and Convention Center
Wednesday & Thursday, November 17-18, 2021


The FOCUS conference brings together provider associations, health care providers, and Division of Quality Assurance staff annually to help provide better care and service for Wisconsin elders and those with disabilities.  FOCUS, which stands for Forging Our Commitment to Ultimate Service, is a unique opportunity to teach, learn, and collaborate. 

The FOCUS conference addresses a wide variety of healhcare-related topics.  For the past several years, one of the days of the conference has been dedicated to current and emerging topics and is referred to as the "Special Session."  This year's Special Session will be announced soon!

Call for Presenters!

Call for Presenters! 

2021 FOCUS Conference 
Kalahari Resort and Convention Center, Wisconsin Dells
November 17 and 18, 2021

 We're now accepting online proposals for 90-minute breakout or keynote sessions.

The FOCUS conference brings together provider associations, health care providers, and Division of Quality Assurance staff annually to help provide better care and service for Wisconsin elders and those with disabilities. FOCUS (Forging Our Commitment to Ultimate Service) is a unique opportunity to teach, learn, and collaborate. The conference serves:

  • Aging and Disability Resource Centers
  • Aging and Disability Resource Centers
  • Assisted Living Facilities
  • Division of Quality AssuranceFacilities Serving Individuals with Intellectual Disabilities
  • Life Safety Industry
  • Nursing Homes

As such, we look for proposals that apply to a variety of provider types. Proposals that apply to a specific provider type will also be considered, but you should note in your proposal which provider type(s) is your primary intended audience. The conference is intended to be applicable to administrators, architects, case/discharge managers, caregivers, dietitians/dietetic technicians, engineers, medical directors, nurses, pharmacists, quality improvement managers, risk managers, social workers, therapists.

Online Proposal Form
Proposal Deadline: Friday, March 19, 2021

Please complete one online proposal form for each breakout or keynote session idea. Breakout or keynote session title, description, and learning objectives are required at time of submission.

When determining your preferred fee for speaking at the conference, please provide an all-inclusive fee that includes potential travel and meal costs. All speakers receive a complimentary registration to the conference and a hotel room, if held in-person.
The FOCUS 2021 planning committees will review all proposals and selected presenters will be notified by Friday, May 7, 2021. All proposals are selected through a collaborative review process completed by the conference planning committee. The planning committee is made up of staff of the Division of Quality Assurance and members of the provider community.

Need more information? Please email Leann Graffin or call (608) 438-1012.

​Who Should Attend

​Who Should Attend

  • Administrators
  • Architects
  • Case/Discharge Managers
  • Caregivers
  • Dietitians/Dietetic Technicians
  • Engineers
  • Infection Preventionist
  • Maintenance Directors
  • Medical Directors
  • Nurses
  • Nursing Assistants
  • Pharmacists
  • Physical Plant Managers
  • Quality Improvement Managers
  • Risk Managers
  • Social Workers
  • Therapists

​Provider Types

  • Aging and Disability Resource Centers
  • Adult Family Homes
  • Care and Treatment Services
  • Community-Based Residential Facilities
  • Division of Quality Assurance
  • Facilities Serving Individuals with Intellectual Disabilities
  • Home Health Agencies
  • Hospices
  • Nursing homes
  • Residential Care Apartment Complexes

​Registration Information

Registration Fees:

  • Wednesday or Thursday Only - $175
  • Both Wednesday and Thursday - $275

Registration opens soon!  Registration closes at 11:59 p.m. on Tuesday, November 2, 2021.

To register using a check, please complete Paper Registration Form and mail in with payment.

FOCUS 2021 Agenda Coming Soon

If you have any questions about the agenda, please contact Don Wadewitz, Division of Quality Assurance, at

Whova Conference App

For the third year, the Whova conference management app will be running the digital show for the FOCUS conference. After test runs in 2019 and 2020, attendees largely had positive things to say about Whova.  is a free app for your Android or iOS mobile device. Shortly after you sign up for the FOCUS 2021 conference and receive a confirmation, you’ll be able to access the conference on the app. That’s where the fun starts!

Whova not only allows you to view the agenda and room locations, but also allows you to communicate with speakers, exhibitors, and other attendees using personal messaging, the community forums, and the exhibitor area. All of the content will be accessible in Whova, including downloads of slide decks and other handouts.

​Continuing Education Hours (CEHs)

The FOCUS conference is seeking Continuing Education certification approval from the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and from the National Association of Social Workers, Wisconsin Chapter.  

The Life Safety Track will be seeking approval from the American Institute of Architects (AIA). 
AIA Provider Number: 502111364 // Learning Unit Designation: TBD LU HSW

Contact Information

For questions regarding registration, contact UW-Stevens Point Continuing Education at

For questions regarding the FOCUS 2021 Conference, contact Leann Graffin at

Cancellation Policy

Full refunds granted upon receipt of written request to  

Substitutions can be made at any time, but no shows will be responsible for the full conference fee.  On-site registration will not be permitted.


Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Please contact UW-Stevens Point Continuing Education at