​Non-book merchandise is returnable for 30 days from the date of purchase.

Additionally, you must meet the following criteria in order to make a return:

• You must present the original cash register receipt
• Item must be returned in the same condition purchased in - tags attached, resellable condition, etc.
• If you find that your purchase item is defective you may exchange it for a non-defective item at any time during the semester with the original cash register receipt. Please make these exchanges as soon as you realize the defect.
• You will be credited in the same manner in which you purchased the item (i.e. returned to the same credit card it was purchased on)

• ​Full refund with original cash register receipt and above conditions met.
• Exchanged only without receipt, at the discretion of the department or store manager
• Exchanged for the indentical product OR
• The lowest retail sale price of the last two semesters applied to exchange process on item being returned (generally 35%)
• Customers returning online purchases will be refunded according to the full page invoice shipped with the merchandise.
• Shipping and handling charges will not be refunded.

• ​Commencement Materials
• Clearance Items
• Gift Cards
• Items with colored slashes through the PLU/SKU