Before You Complete Your Exits

In order to complete your exits, you will need to provide the following information:

  • Heartland Key assigned to you from Heartland ECSI (this should be provided in your exit notification email)
  • 2 personal references (excluding your parents), including address and phone number for each reference

Instructions for Completing Exits

  • Enter Heartland ECSI’s website:

  • In the "For Students & Borrowers" section, Click "Sign In or Register Now"

  • Select Register Now to create your online account

  • Once logged in, Select "Connect An Account"

  • Enter Your Heartland Key and Select Connect                                                                                                                                                                       Note:  If you do not have your Heartland Key, you will need to contact Heartland ECSI at 888-549-3274

  • Select "View Account"

  • Select the "Documents" tab

  • Select "Exit Interview"

If you experience issues during this process, contact Heartland ECSI for guidance, 888-549-3274