{"id":818,"date":"2026-05-26T21:03:42","date_gmt":"2026-05-26T21:03:42","guid":{"rendered":"https:\/\/test-uwsp-multi.pantheonsite.io\/information-technology\/?page_id=818"},"modified":"2026-05-28T17:53:31","modified_gmt":"2026-05-28T17:53:31","slug":"it-support-and-services-for-uwsp-students","status":"publish","type":"page","link":"https:\/\/www.uwsp.edu\/information-technology\/information-technology-home\/it-support-and-services-for-uwsp-students\/","title":{"rendered":"IT Support and Services for UWSP Students"},"content":{"rendered":"\n
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Install Free Office 365 And OneDrive Apps on Your Personal Device!<\/a><\/div><\/div><\/div><\/div>\n\n\n\n

Support and Services<\/h2><\/div>
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Your UWSP Account<\/i><\/div>
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Account Set Up and Activation<\/h2>
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Complete these three easy account set up steps to make sure that your UWSP student account is fully activated.<\/p>\n<\/div>

Complete Your UWSP Account Set Up<\/a><\/div><\/div>\n\n\n\n

Troubleshooting<\/h2>
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Problems signing in with your UWSP account?<\/p>\n<\/div>

Account Help<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Connect to UWSP’s Internet<\/i><\/div>
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Internet Access In Residence Halls<\/h2>
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Connect your devices to the residence hall network.<\/p>\n\n\n\n

Important:: Routers and wireless access points are not allowed in Residence Halls<\/a>.<\/em><\/p>\n<\/div>

How To Connect<\/a><\/div><\/div>\n\n\n\n

Outdoor Wi-Fi Coverage<\/h2>
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See outdoor Wi-Fi coverage for the Stevens Point campus.<\/p>\n<\/div>

UWSP Wi-Fi Map<\/a><\/div><\/div>\n\n\n\n

Troubleshooting<\/h2>
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If you are experiencing issues with wi-fi in your residence hall room try these troubleshooting steps to see if you can identify and fix the issue on your own. <\/p>\n<\/div>

Troubleshoot Residenece Hall Wi-Fi<\/a><\/div><\/div>\n\n\n\n

Sign in to Wi-Fi on Other Campuses<\/h2>
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Visiting friends at a different university? Sign into Wi-Fi on other eduroam campuses with your UWSP account.<\/p>\n<\/div>

Find Other eduroam Campuses and Institutions<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Your UWSP PointCard<\/i><\/div>
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How to Get Your UWSP PointCard<\/h2>
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Your UWSP PointCard is used to access your residence hall and for after hour UWSP-community access to academic buildings. Your PointCard also contains your campus meal plan access and access to other UWSP services such as library loan, FitRec, performance discounts, and more. <\/p>\n<\/div>

Get Your PointCard!<\/a><\/div><\/div>\n\n\n\n

Lost or Stolen PointCards<\/h2>
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A lost or \u200bstolen PointCard can result in unauthorized access to your residence hall, meal plan and\/or Dawg dollars, and other services. See how to easily deactivate \/ reactivate your PointCard.<\/p>\n<\/div>

How to Deactivate\/Reactivate Your PointCard<\/a><\/div><\/div>\n\n\n\n

More About PointCards<\/h2>
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See information on how to use your student PointCard as a voter ID, what to do if you have had a name change, and more.<\/p>\n<\/div>

Learn More<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Printing, Scanning, and Copying<\/i><\/div>
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Follow-Me Printing<\/h2>
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Print to a Follow-Me Print Queue to hold your digital print job until your ready to physically print your document from one of UWSP’s Follow-Me Printers<\/p>\n<\/div>

Print With Follow-Me Printing<\/a><\/div><\/div>\n\n\n\n

IT Printer Locations<\/h2>
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All IT-supported printers support FollowMe printing.<\/p>\n<\/div>

Find an IT Printer<\/a><\/div><\/div>\n\n\n\n

Learn More<\/h2>
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Learn more about printing, scanning, and copying services at UWSP.<\/p>\n<\/div>

Learn More<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Laptop and Media Equipment Checkout<\/i><\/div>
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Student Laptop Check Out<\/h2>
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Check out a laptop with a carrying case for up to a one week loan period.<\/p>\n<\/div>

More About Student Laptop Check Outs<\/a><\/div><\/div>\n\n\n\n

Media Equipment Check Out<\/h2>
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Check out microphones, cameras, projectors, and more for up to one week.<\/p>\n<\/div>

More About Media Equipment Check Out<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
looking for more?<\/i><\/div>
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Search our knowledge base<\/h2>
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Search Information Technology’s knowledge base for help with more IT-supported resources and services.<\/p>\n<\/div>

Search the IT Knowledge Base<\/a><\/div><\/div>\n\n\n\n

Need more help?<\/h2>
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Submit an IT ticket or contact the IT Service Desk for assistance.<\/p>\n<\/div>

Get Help!<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>
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IT Computer Homework Labs and Computer Classrooms<\/h2><\/div>
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See Hours and Locations<\/h3>
\nLocations <\/i><\/a>\n\n\n\nHours <\/i><\/a>\n<\/div><\/div>
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Off-Campus Access to UWSP Software With the Remote Computer Lab<\/h3>
\nSign In to the Remote Computer Lab! <\/i><\/a>\n<\/div><\/div>
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See Available Software<\/h3>
\nGo to the Software Catalog <\/i><\/a>\n<\/div><\/div>
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