{"id":484,"date":"2026-05-26T21:03:33","date_gmt":"2026-05-26T21:03:33","guid":{"rendered":"https:\/\/test-uwsp-multi.pantheonsite.io\/information-technology\/?page_id=484"},"modified":"2026-05-27T14:40:26","modified_gmt":"2026-05-27T14:40:26","slug":"it-support-and-services-for-uwsp-employees","status":"publish","type":"page","link":"https:\/\/www.uwsp.edu\/information-technology\/information-technology-home\/it-support-and-services-for-uwsp-employees\/","title":{"rendered":"IT Support and Services for UWSP Employees"},"content":{"rendered":"\n
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New Employee Resources<\/a><\/div><\/div><\/div><\/div>\n\n\n\n
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Support and Services<\/h2><\/div>
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Account Help<\/i><\/div>
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Account Set Up and Activation<\/h2>
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New to UWSP? Complete these three easy account set up steps to make sure that your UWSP account is fully activated.<\/p>\n<\/div>

Complete Your UWSP Account Set Up<\/a><\/div><\/div>\n\n\n\n

Troubleshooting<\/h2>
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Problems signing in with your UWSP account?<\/p>\n<\/div>

Account Help<\/a><\/div><\/div>\n\n\n\n

Accounts for Other Purposes<\/h2>
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Hiring student employees or need computer access for non-UWSP workshop attendees or guest speaker? See how to request accounts for individuals from outside of UWSP and other account-related requests.<\/p>\n<\/div>

See and Request Different Account Types<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Network Help<\/i><\/div>
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Connect to UWSP Wi-Fi<\/h2>
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Connect to UWSP’s Wi-Fi with just a few steps.<\/p>\n<\/div>

How to Connect<\/a><\/div><\/div>\n\n\n\n

Connect Securely Through VPN<\/h2>
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Secure access to UWSP network resources when working off campus.<\/p>\n<\/div>

Set Up and Use UWSP’s VPN<\/a><\/div><\/div>\n\n\n\n

Outdoor Wi-Fi Coverage<\/h2>
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See outdoor Wi-Fi coverage for the Stevens Point campus.<\/p>\n<\/div>

UWSP Wi-Fi Map<\/a><\/div><\/div>\n\n\n\n

Sign in to Wi-Fi on Other Campuses<\/h2>
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Sign in to other eduroam member institutions’ Wi-Fi with your UWSP account.<\/p>\n<\/div>

Find Other eduroam Campuses and Institutions<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Your UWSP PointCard<\/i><\/div>
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How to Get Your UWSP PointCard<\/h2>
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Your PointCard is your UWSP ID is used for services such as library loan, FitRec, performance discounts, and more. Your PointCard gives you 24\/7 electronic lock access to your buildings and other secure areas<\/p>\n<\/div>

Get Your PointCard<\/a><\/div><\/div>\n\n\n\n

Lost or Stolen PointCards<\/h2>
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A lost or \u200bstolen PointCard can result in unauthorized access to university building doors and other secure areas. See how to easily deactivate \/ reactivate your PointCard.<\/p>\n<\/div>

How to Deactivate\/Reactivate Your PointCard<\/a><\/div><\/div>\n\n\n\n

More About PointCards<\/h2>
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See information on how soon you can use a new PointCard, what to do if there is a name change, and more.<\/p>\n<\/div>

Learn More<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Printing, Scanning, and Copying<\/i><\/div>
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Department Printing<\/h2>
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Your computer should be automatically configured to connect to your department printer. <\/p>\n\n\n\n

See how to add another printer to your UWSP computer.<\/p>\n<\/div>

Add a Printer to Your Computer<\/a><\/div><\/div>\n\n\n\n

Follow-Me Printing<\/h2>
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Print to a Follow-Me Print Queue to hold your digital print job until your ready to physically print your document from one of UWSP’s Follow-Me Printers<\/p>\n<\/div>

Print With Follow-Me Printing<\/a><\/div><\/div>\n\n\n\n

Learn More<\/h2>
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Learn more about printing, scanning, and copying services at UWSP.<\/p>\n<\/div>

Learn More<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Dedicated Support for Colleges and Business Units<\/i><\/div>
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Campus Support Team<\/h2>
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Campus Support Team (CST) members focus on meeting the specialized technology needs of their college or business unit. Find your CST or learn more.<\/p>\n<\/div>

More About Our Campus Support Team<\/a><\/div><\/div>\n\n\n\n

DE Technical Support<\/h2>
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Distance education support is available at each UWSP location. DE room reservations are also available through IT.<\/p>\n<\/div>

Find DE Support for Your Campus<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Working Off Campus<\/i><\/div>
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Working Remotely<\/h2>
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Important security procedures when working from home to help maintain UWSP data and network security and other helpful resources to support you in your remote work.<\/p>\n<\/div>

Telecommuting (Remote Work) Security Procedures and Resources<\/a><\/div><\/div>\n\n\n\n

\u200bStay Safe when Traveling<\/h2>
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Important IT security practices and resources for traveling to help you and your devices stay safe in unfamiliar networks and environments.<\/p>\n<\/div>

IT Security When Traveling Domestically and Internationally<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
looking for more?<\/i><\/div>
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Search our knowledge base<\/h2>
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Search Information Technology’s knowledge base for help with more IT-supported resources and services.<\/p>\n<\/div>

Search the IT Knowledge Base<\/a><\/div><\/div>\n\n\n\n

Need more help?<\/h2>
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Submit an IT ticket or contact the IT Service Desk for assistance.<\/p>\n<\/div>

Get Help!<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>
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IT Purchasing<\/h2>

Information Technology coordinates the purchasing of computers, tablets, printers, Info Tech-related accessories, and software for UWSP business use. All technology purchases at UWSP are reviewed to ensure adherence to all conditions related to State of Wisconsin contracts<\/a>.<\/p>

See IT’s Hardware\/Software Purchase Request Review Policy and Process.<\/a><\/div><\/div>
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Hardware Purchases<\/i><\/div>
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Hardware Purchase Requests<\/h2>
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Access IT purchasing forms to purchase computers and other hardware already reviewed as compatible with UWSP\u2019s environment, and for information on how to initiate a hardware purchase review for hardware new to UWSP.<\/p>\n<\/div>

More About Hardware Purchasing<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n
Software Purchases<\/i><\/div>
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Software Purchase Requests<\/h2>
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See steps to take before requesting new software, how to initiate a request for a new software product, and how to install acquired software.<\/p>\n<\/div>

Software Purchase Requests<\/a><\/div><\/div>\n\n\n\n

Installing Academic Software<\/h2>
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Submit a Software Deployment Request<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>
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See Academic Software!<\/a><\/div>\n<\/div>\n\n\n\n
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Information Security<\/h3>

The Information Security Office (ISO)<\/a><\/strong> safeguards the confidentiality, integrity, and availability of information systems, identity, and data assets here at UWSP.<\/p>\n

The ISO works with university departments to help develop responsible information security procedures and practices that align with the design and direction of UWSP’s Information Security Program<\/a>.<\/p>\n

You can help protect UWSP’s network and data by reporting information security-related concerns and incidents, and suspected phishing attempts to the ISO. For confidentiality, you can also directly email the Information Security Office<\/a>.<\/p>\n

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\nReport a Security issue or Concern <\/i><\/a>\n\n\n\nReport Phishing <\/i><\/a>\n\n\n\nEmail the Information Security Office <\/i><\/a>\n<\/div><\/div>
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Help Keep UWSP Data and Network Safe!<\/h3>

Immediately Report Lost or Stolen Devices and Data<\/h4>

Protect Your Laptop, Tablet, and other Mobile Devices From Theft to Prevent Loss of Sensitive Data.<\/strong><\/p>\n