Groundwater Model Project - Ordering and Shipping Information

To order your Groundwater Flow Model, parts and/or accessories please use the appropriate form below and email to gwmproj@uwsp.edu or send via regular mail to:

Groundwater Model Project
TNR room 243

College of Natural Resources

UW-Stevens Point

800 Reserve Street

Stevens Point, WI  54481

 


If you receive your order and it has been damaged, please follow these instructions:

We have experienced models being damaged during the shipping process. To ensure damaged models are returned properly, please adhere to the following procedures if you wish to receive a replacement:

  1. Please DO NOT TAKE ANYTHING OUT OF THE BOX! Keep ALL original packaging even if there is water damage, broken contents, etc. DO NOT recycle or throw away the box! Please take a picture of the box showing the damage and email to GWMProj@uwsp.edu.

  2. Contact Groundwater Model Project about the damages within three days of receiving your model. Explain the extent of the damage to your order. Returns must be made within 90 days of the package being delivered in order to avoid the return fee. Any models returned after 90 days will be charged a $100 return fee.

  3. Groundwater Model Project will file a damage claim with FedEX and have a model shipped to you as soon as possible.      
We will do our best to repair your original model or ship you a new model as quickly as possible.

GWMP Navigation

Groundwater Model Project homepage

Ordering and Shipping Information

Repair and Refilling Information 

Contact Information:

Groundwater Model Project
TNR room 243
UW-Stevens Point
800 Reserve Street
Stevens Point, WI  54481

gwmproj@uwsp.edu
715-346-4613