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Pursuant to the United States Department of Education’s Program Integrity Rule, the University of Wisconsin-Stevens Point is required to provide all prospective and current students with the contact information of the state agency, or agencies, that handle complaints against postsecondary education institutions offering distance learning or correspondence education within that state. Students are encouraged to utilize the institution’s internal complaint or review policies and procedures prior to filing a complaint with the state agency or agencies.<\/strong><\/p>\n\n\n\n Students enrolled in courses at the University of Wisconsin-Stevens Point<\/strong> may use the link here<\/a> to submit a complaint regarding courses delivered in all modalities, including face-to-face, hybrid, and 100% online.<\/p>\n\n\n\n This\u00a0link<\/a>\u00a0provides a list of contacts from each state in which a student may file a complaint.\u200b \u200b\u200bFor purposes of this process, a complaint shall be defined as a formal assertion in writing that the terms of the SARA agreement, or of laws, standards or regulations incorporated by the State Authorization Reciprocity Agreements Policies and Standards (SARA Policies and Standards) are being violated by a person, university, state, agency or other organization or entity operating under the terms of SARA. If you believe you have a complaint or dispute that fits under the terms of SARA, please complete the Distance Learning Authorization Board (DLAB) online form\u200b and submit it within the time frames provided. There are also FAQs to assist you in answering any questions you may have about the DLAB complaint process<\/a>. To file a complaint, please complete the DLAB complaint form<\/a>.<\/p>\n\n\n\n \u200b\u200bFor additional information about the Wisconsin Distance Learning Authorization Board, please see information at the Distance Learning Authorization Board<\/a> website.\u200b\u200b<\/p>\n\n\n\n
<\/p>\n\n\n\nDistance Learning Education – State Authorization Reciprocity Agreement and Complaints<\/strong><\/h2>\n\n\n\n
\u200b\u200bOn August 25, 2016, UW institutions were approved as participants in the National Council \u2013 State Authorization Reciprocity Agreement (SARA) which allows universities to provide online distance learning to students who reside in other states without having to obtain that state\u2019s authorization. Rather, universities must abide by the SARA Terms and Conditions and obtain approval each year to remain a part of SARA. Part of SARA\u2019s requirements include the creation of a complaint process in accordance with Wis. Stats. Ch. 39.85<\/a>, et. al. This state law provides that any current or former student who is enrolled in an online distance education program with a university that has been approved to offer distance education programs pursuant to the State Authorization Reciprocity Agreement (SARA) may file a complaint against the university. This complaint process shall only apply to the distance education activity of the university which is conducted across state lines. No other complaints shall be considered by the Distance Learning Authorization Board (DLAB). However, other resolution options may be available to the complainant as noted above (for students residing in WI and enrolled in UW-Stevens Point courses) and below (through the DLAB complaint process or contacting the Office of Academic Affairs).<\/p>\n\n\n\n