Telephone Charges/Billing Information

Account Number
Your telephone account number is your student ID number.

Telephone Bill
Telephone bills are processed during the first business week of each month and due on the last business day of each month.  Failure to receive a bill is not basis for non-payment.  If you have any billing questions, or a dispute, call [4716], or email kjakusz@uwsp.edu.  You will receive a telephone bill if you contract telephone (landline or cellular) services through the UWSP Telephone Support Office.

Call Charges

• Incoming Calls - no charge
• On-Campus Calls - no charge
• Local Calls - no charge
• Extended Community Calls - $.05 per minute
• Domestic Long Distance Calls (three options available)
  • Res Hall Telephone Rental:  $07 per minute.  No additional long distance fee.
    
• Personal Long Distance Plan #1: $.07 per minute, plus a $2.95 monthly service fee. If you make more than 60 minutes per month in long distance charges, stay with this plan.
  *If you never make a long distance call, you won't be charged the $2.95 monthly service fee.
  
• Personal Long Distance Plan #2: $.12 per minute, with no monthly service fee. If you make less than 60 minutes per month in long distance charges, this is the plan for you.
• Canadian & International Calls - price varies, contact the Telephone Support Office
• Directory Assistance Calls - $1.25 per call
• Operator Assisted Calls - DO NOT bill these types of calls to a UWSP number.  If you make this type of call, the charges must be billed to a non-UWSP number.  If not, you may be charged extra!
• Calling Cards & Prepaid Calling Cards - no additional charge
• Toll Free Calls - no charge
• 500 & 900 Calls - blocked

Bill Payment - How do I pay my telephone bill?
Acceptable methods of payment include: cash, check, credit card/web check, money order, or cashier's check. Personal points, or PointCash, are not accepted. Make checks payable to UWSP and include your account number on all payments.

There are several ways to pay your bill. They are:

• Cash or check payments may be made in person at the Telephone Support Office. Receipts will be given.

• Credit card/Web check payments can be made on line, by clicking here. A valid UWSP computer logon and password are required. Credit card/Web check payments can only be made on line. Note: It may take 24-48 business hours for the payment to appear on your account.

• Check payments can also be made by first class mail or campus mail. Receipts will not be given. Mail payments to:

UWSP Telephone Support Office
900 Reserve Street, 026 LRC
Stevens Point, WI 54481

Overdue Bill
All balances are due on the last business day of each month.  If you do not pay by the due date your telephone service will be suspended until your balance is paid.  If your account is two months overdue, your telephone account will be cancelled and your charges will be turned over to the UWSP Accounts Receivable Office. 

Note:  The Accounts Receivable Office charges interest and can deny university records (such as transcripts).  It will save you money and grief to pay your bill in the Telephone Support Office!

Payment Plans
The Telephone Support Office is willing to help keep your service active.  If you cannot pay your balance by the due date, call [4716], or email kjakusz@uwsp.edu.  Reasonable payment plans will be accepted.