Telephone Charges/Account Information

Account Number
Your telephone account number is your student ID number.

Authorization Code
An authorization code is a unique 7-digit number.  All calls made using this code are billed directly to your telephone account.  Authorization codes are good for one year and assigned each fall. Codes are automatically cancelled in June.

Authorization Codes may be used from any restricted telephone on-campus. Restricted telephones include: residence hall telephones, courtesy telephones, and select fax machines. The authorization code allows you to dial direct anywhere in the United States or Canada. International calling is available by calling the Telephone Support Office.

Treat your auth code like a credit card.  DO NOT share your code.  If your code has been lost, stolen, or you no longer wish to use it, you must notify the Telephone Support Office, or fill out an Authorization Code Cancellation Form.

To obtain a code, or cancel a code, click on the "Forms/Work Orders" link on the left hand side of the screen.

Telephone Bill
You will only receive a telephone bill if you have cellular service, or if you use your 7-digit authorization code to make calls or send faxes.  If you do not use your code, you will not get charged for telephone service. 

Telephone bills are processed during the first business week of each month.  Failure to receive a bill is not basis for non-payment.  If you have any billing questions, or a dispute, call [4716], or email kjakusz@uwsp.edu.

Call Charges

• Incoming Calls - no charge
• On-Campus Calls - no charge
• Local Calls - no charge
• Extended Community Calls - $.05 per minute
• Domestic Long Distance Calls (two options available - all students are automatically enrolled in Plan #1)
  • Personal Long Distance Plan #1: $.07 per minute, plus a $2.95 monthly service fee. If you anticipate more than 60 minutes per month in long distance charges, stay with this plan.
    *If you never make a long distance call, you won't be charged the $2.95 monthly service fee. However, if you make one call, for one minute, you'll be charged the $2.95 monthly service fee.
    
  • Personal Long Distance Plan #2: $.12 per minute, with no monthly service fee. If you anticipate less than 60 minutes per month in long distance charges, this is the plan for you.
• Canadian & International Calls - price varies, contact the Telephone Support Office
• Directory Assistance Calls - $1.25 per call
• Operator Assisted Calls - DO NOT bill these types of calls to a UWSP number.  If you make this type of call, the charges must be billed to a non-UWSP number.  If not, you may be charged extra!
• Calling Cards & Prepaid Calling Cards - no additional charge
• Toll Free Calls - no charge
• 500 & 900 Calls - blocked

Bill Payment - How do I pay my telephone bill?
Acceptable methods of payment include: cash, check, credit card/web check, money order, or cashier's check. Personal points, or PointCash, are not accepted. Make checks payable to UWSP and include your account number on all payments.

There are several ways to pay your bill. They are:

• Cash or check payments may be made in person at the Telephone Support Office. Receipts will be given.

• Credit card/Web check payments can be made on line, by clicking here. A valid UWSP computer logon and password are required. Credit card/Web check payments can only be made on line. Note: It may take a day or so for the payment to appear on your account.

• Check payments can also be made by first class mail or campus mail. Receipts will not be given. Mail payments to:

UWSP Telephone Support Office
900 Reserve Street, 026 LRC
Stevens Point, WI 54481

Overdue Bill
All balances are due by the cutoff date listed on the bill.  If you do not pay by the due date your telephone service will be suspended until your balance is paid.  If your account is two months overdue, your telephone account will be cancelled and your charges will be turned over to the UWSP Accounts Receivable Office. 

Note:  The Accounts Receivable Office charges interest and can deny university records (such as transcripts).  It will save you money and grief to pay your bill in the Telephone Support Office!

Payment Plans
The Telephone Support Office is willing to help keep your service active.  If you cannot pay your balance by the due date, call [4716], or email kjakusz@uwsp.edu.  Reasonable payment plans will be accepted.