Residence
Hall Number
Telephone
Equipment
Voicemail
Telephone
Abuse
Telephone
Repairs
Residence
Hall Telephone Number
Telephone numbers are assigned by Residential Living. Each residence hall student receives his or her own telephone number. There will be one telephone per room, but two numbers. One number is considered the Primary number, the other is considered the Secondary number.
The Primary number has a prefix of 345-xxxx, or 346-xxxx. The Secondary number begins with 295-xxxx. The ringing pattern for each number is different. The Primary number will ring once. The Secondary number will have a double ring.
When placing telephone calls, the Primary telephone number will appear on all caller ID displays.
UWSP Telephones/Equipment
You are responsible for the telephone equipment in your room. Each residence
hall room is supplied with an analog telephone ("plain old" telephone). The
cost of the telephone is included with your room rental. The Telephone
Support Office provides routine maintenance for all UWSP telephones and
equipment. However, if repairs are the result of abuse, Residential Living
will be notified and you may be charged damages.
Personal Telephones/Equipment
Personal telephones may be used but are not repaired by the Telephone
Support Office. Personal telephones must be analog. Digital telephones will
not work. If using personal equipment, such as: a telephone, answering
machine or caller ID box/telephone, we cannot guarantee compatibility with
our system. All equipment must be Ameritech compatible.
Telephone Features
(click on each feature to view instructions)
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POT (Plain Old Telephone) Set |
Because of E911 (emergency) purposes, you cannot have the telephone removed from your room. You do not incur additional charges for having the phone in your room. The only time you get charged for telephone services, is when you use your personal authorization code to place telephone calls. If you do not use your code, you will not be billed.
Modular
Messaging (Voicemail) & Web Client
Modular Messaging (voicemail) gives you the ability to communicate effectively from any touchtone telephone 24-hours a day. Each student living in a residence hall has their own telephone number and voice mailbox. Instructions
Modular Messaging Web Client is a visual interface to your Modular Messaging mailbox. Use this interface to create, send, receive, and organize your messages. You can listen to voice messages, read text messages and email, view fax messages, and manage file attachments, all from your PC. Instructions
For additional voicemail information, call Roger Parmeter at (715) 346-4458, or email rparmete@uwsp.edu.
Telephone
Abuse, Fraud & Violations
Be aware that the fraudulent use of your telephone service is a felony! Any student found guilty of fraudulent calls will be held responsible for the entire fraudulent bill. All telephone companies will prosecute those individuals found to be responsible. The misuse of on-campus telephone service would result in your being referred to Student Rights and Responsibilities.
The UWSP Telephone Support Office has the ability to track incoming calls that are abusive. If you receive a threatening, obscene, nuisance, or harassing telephone call, hang up. Note the time and date, and call Protective Services at (715) 346-3456.
DO NOT bill calls to your room, accept collect calls, or have an operator put a call through for you. Violators will be referred to Student Rights and Responsibilities and charged for the calls billed to the university.
The Telephone Support Office has on-site technicians to correct any problem you have. A Technician will go directly to your room to correct the problem. You do not need to be present for repairs.
- Technicians will only repair UWSP equipment. Non-UWSP equipment will not be serviced. If you have a personal phone connected, you must reconnect your UWSP telephone before calling in the repair.
- DO NOT bring equipment to the Telephone Support Office. We will have you return the equipment to your room.
For repairs, call [2562]. Press [4] for Campus Telephone Repair Services. Provide your extension, room, building and a brief description of the problem. To fill out a work order, click on the "Forms/Work Orders" link on the left hand side of the screen.
Repairs are made within 24 business hours. DO NOT call another telephone company for repair.