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SAFETY AND LOSS CONTROL
MEDEX
 
 

Jeff Karcher
, Director of Safety & Loss Control, (715) 346-3901
Sandy Palmgren, Risk Management Specialist, (715) 346-2618

MEDEX is a program provided at no cost to State of Wisconsin (including University) employees while traveling abroad within the scope of their employment. This travel insurance program provides medical emergency assistance worldwide. It is designed to ensure the availability of competent health care in situations where health care may not be available or is not up to US standards.

Coverage includes:

  • 24 hour/ 7 day a week, toll-free emergency assistance services
  • medical evacuation and repatriation coverage
  • limited accidental death and dismemberment coverage

It is NOT a health insurance program. Faculty and staff who are traveling abroad for educational pursuits are eligible to purchase CISI health insurance for study abroad.

The program specifically covers University employees, and student research assistants (RA's) whose trip expenses and/or foreign stay are authorized by and at the expense of the University. Family members are not covered. Students are covered only when traveling as an employee and when expenses are authorized and paid for by the University. University employees are defined as anyone on University payroll and/or on official leave due to being granted a sabbatical. Unpaid volunteers could be covered, but only if travel is authorized by and at the expense of the University and the volunteer is conducting business or research on behalf of the University.

Coverage begins upon arrival at the site of first touchdown, and is within 72 hours of beginning one's employment at the jobsite. Coverage is also included for up to 72 hours of personal excursion before, during, and after a business trip. If additional time is needed for personal travel the employee should purchase additional coverage through another provider.

What to do in case of a medical emergency:

The State of Wisconsin ID # is: CHB

You may contact MEDEX, as follows:

  • Inside the US, Canada, Puerto Rico or the US Virgin Islands, call 1-800-527-0218
  • Anywhere else in the world, call 1-410-453-6330, or 44-1-273-223000 (UK)

The following travel related emergency services are available through MEDEX:

  • special assistance in locating the nearest, most appropriate medical care
  • management, arrangement and coordination of emergency medical transportation and evacuation, as necessary
  • assistance in establishing contact with family, personal physician and employer
  • verification of insurance coverage facilitating entry and admissions into hospitals and other medical care providers
  • special assistance in replacing lost or stolen travel documents, including passports
  • location of knowledgeable legal referral assistance
  • emergency funds transfer
  • translation services and referrals to local interpreters as necessary
  • coordination of securing bail bonds and other legal instruments
  • courtesy assistance in securing incidental aid
  • special assistance in the coordination of direct claim payment

Call MEDEX if you are abroad and:

  • you are involved in an accident requiring medical treatment
  • you have difficulty locating medical care
  • you have a medical problem and require translation services
  • you have any other serious travel difficulties

Brochures and travel identification cards are available from the UW-Stevens Point International Programs office or the Travel Manager in Payment Services.

Resources UW-System Administration, Traveler's Accident Insurance

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