Information Technology Work Orders

Information Technology utilizes a work order system for campus users to request repairs to on-campus and university-owned computers, software, and network connections. With this system, Information Technology and its customers are able to track the status of requested repairs.

NOTE: The work order system is only available from computers connected to the UWSP network.

Directions

In order to submit a request you will need to do the following:

  1. Click one of the links below in "Entering a Work-Order". (i.e. Faculty/Staff/Office, Computer Lab)

  2. Login using your UWSP username/password.

  3. Click "Submit Request" on the top panel.
    submit request

  4. Fill out the form the best you can. (Red items are required).

  5. Click "Save" at the bottom of the page to finish.
    save

  6. You can then view the request you entered clicking "View Mine" on the top panel.
    view mine

  7. When you are done, click "log-out" on the top panel.
    logout

Entering a Work Order

Here are two separate links to enter work-orders. Please read the descriptions to choose the link that is appropriate.

Faculty/Staff/Office

All UWSP owned computers that are in administrative, faculty, staff, grad student or other offices should be serviced through this form. Faculty and Staff should use this work order form when entering any type of request, except software. This includes hardware, software and connectivity problems from on campus or from home. Use this link for any AIS (Administrative Information Systems) repairs.

Computer Lab

All Computer Lab Assistants that need to report a hardware, software or connectivity problem with equipment in the public or residence hall computer labs should use this work order form to report the problem. All contacts for IT supported Private labs should use this form too.

 

Contact Information

If you have questions about a work order, please contact the Help Desk