Connecting to the Remote Lab (PC Only)

  1. Open Internet Explorer Internet browser. Other web browsers will not work with remote lab.
  2. Change your Internet Security options.
    1. Add the remote lab web site to your trusted Internet sites. In Internet Explorer, click on Tools, Options to open the Internet Options dialog box:

      Internet Options dialog box

    2. Click on the Security tab to see your Internet zones:

      Internet Options - Security tab

    3. Click on the Trusted Sites icon and the Sites button to open your Trusted Sites list:

      Internet Options - Security Tab, Trusted Sites

    4. Type the remote computer labs web address in the Add this Web site to the zone field and click on the Add button

      Trusted Sites dialog

    5. Click OK, once you see the https://remotelab.uwsp.edu site in your Web sites list.

      Trusted Sites dialog - Remote Lab

    6. Click OK to close your Internet Options dialog box.
  3. Enter the address of the remote lab web site: https://remotelab.uwsp.edu and press Enter. You should see this Remote Computer Lab homepage.

    Remote Lab page

  4. Select the screen size you prefer to use. The best choice for 15” & 17” monitors/screens is 800 x 600. If you have a larger monitor, you might want to select one of the other screen sizes from the dropdown choices by pointing to the down arrow to the right of the Size: box and clicking on your choice.
  5. Fill in the User name and Password boxes and click on the Connect button.
  6. Try logging onto a remote computer lab computer again at: https://remotelab.uwsp.edu.
  7. If the Connect button is grayed out and does nothing when you click on it, read through the Update: information located below the Connect button. Follow the instructions to install the fix that is provided.
  8. If you continue to have problems accessing the Remote Lab, contact the Help Desk for further assistance. Call 346-HELP (4357) or 1-877-832-8977 or send an email to the Help Desk.
  9. If you need assistance using the software on the remote lab computer, please call the LRC 110 Computer Lab Assistant at 715-346-4773.