Network Status Logs

Campuswide Network Issues
Oct-02 2013 15:31

Incident:  We are currently experiencing campuswide network issues. 

Incident Start: October, 02, 2013 1:30 p.m.
Impact:  Users may experience intermittent issues connecting via the wired or wireless network.  The outage also impacts the performance of the following services:
·         Computer logon times
·         Network-based file system (myfiles and department shares)
·         Access to UWSP websites
Resolution:  At this time engineers are troubleshooting the issue, but we currently have no estimated time for resolution. 
Next Update:  Additional information will be communicated through Campus Announcements, the Help Desk website as it becomes available.   

Known Residential Living Wireless Issue
Sep-25 2013 08:25
09/25/13 Update:  Please be advised that UWSP technicians will be working with HP technicians on site at the halls Wednesday, 9/25 from 10:30 a.m. - 1:00 p.m.  Throughout the duration of this work, there will be sporadic and intermittent outages of the Wi-Fi network.   The purpose of the work is to further troubleshoot the current wireless network performance issues that are being experienced in the residence halls.  The technicians appreciate your understanding and patience during this work.
09/13/13 Update : The hardware manufacturer has further narrowed this to impact only a particular wireless transmission.  Our engineers continue to work with the manufacturer to develop a fix, but no estimate to resolution is available yet.

09/9/13 Update :  The issue has been narrowed down to a hardware problem.  Engineers are working with the manufacturer to resolve the issue.  At this time we do not have an estimated time for resolution of this incident.  

09/05/13: Engineers are currently on site working to resolve the problem.  At this time we do not have an estimated time for resolution of this incident. 

Treehave Network Outage
Sep-24 2013 16:46


09/24/13  3:15 pm Update: Network service to Treehaven has been restored. 


Incident: Treehaven Network Outage
Incident Start: Monday, September 23rd approximately 2:30 pm
Impact: Currently, access to the Internet and UWSP network is unavailable and phone service is limited to local direct inward dialing lines. Some local resources, such as, printing and file services remain available.
Resolution: AT&T and Frontier Communications have narrowed down the problem to a circuit issue. At this time AT&T and Frontier Communications have not provided an estimated time for resolution of this incident.

DFS Shares Issues
Sep-20 2013 13:33

​1:33PM All DFS shares should be back online.


12:39PM We are currently having issues accessing the DFS Shares drives.  Our technicians are looking into the problem, but have no timeframe as to when it will be back up.

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