Information Technology Work Orders
Use the following links below to request assistance with university technology needs. This includes university-owned software, hardware, on-campus network connectivity and more.
NOTE: You must be connected to the UWSP network to access the work order system.
Entering a Work Order
Please read the descriptions below and choose the link that is appropriate. Click here for directions on how to submit a new or track an existing work order.
Faculty/Staff/Office Hardware & Software
All UWSP owned computers that are in administrative, faculty, staff, grad student or other offices should be serviced through this form. Faculty and Staff should use this work order form when entering any type of request, except software deployed to multiple computers. This includes hardware, software and connectivity problems.
Software Deployment for Computer Labs and Multiple Classrooms
To request software be made available in the Windows 7 Application Center, or installed on a sub-set of computers (this includes public and private computer labs, classroom computers, or cases where special software packages need to be deployed to multiple computers) use this web form.
Examples: software necessary for a course or departmental software.
NOTE: During semester starts, a four week lead time for requests is preferred and a two week minimum lead time is required for all requests.
All Computer Lab Assistants that need to report a hardware, software or connectivity problem with equipment in the public or residence hall computer labs should use this work order form to report the problem. All contacts for IT supported Private labs should use this form too.
Telephone Work Order
Are you having phone issues? Do you need to make a change to your department phones? If so, fill out a Telephone Work Order. Someone from the Telephone Support Office will respond within 24-business hours.
Cellular Work Order
Are you having problems with your UWSP cellular device? If so, fill out a Cellular Work Order. Someone from the Telephone Support Office will respond within 24-business hours.
If you have questions about a work order, please contact the Help Desk.