Modular Messaging Web Access Instructions

From off-campus you will need a VPN connection to retrieve your messages. 
 
To access your Modular Messaging mailbox, view the log on page with Internet Explore or Netscape Navigator.
  1. Type the Modular Messaging Web Client URL in the browser address field (voicemailweb.uwsp.edu).  Note:  After you logon to the Web Client webpage, be sure to click on Options so that you can setup your audio options and download the Avaya Voice Player. 
  2. Press Enter.
  3. On the Web Client log on page, complete the fields:
    • Select the display language for the Web Client pages.
    • Select the Modular Messaging server name or IP address.  Your PC must have LAN access to the Modular Messaging server.
    • Type your mailbox number.  The mailbox number is your 4-digit telephone extension.
    • Type the telephone number that the system will call to play and record voice messages.
    • Type your Modular Messaging password in digits or telephone keypad letter equivalents.
  4. Click Log On or press Enter.

As soon as your complete the Log On page, the Web Client displays your Inbox and the messages in the new folder.

To view the messages in your Modular Messaging mailbox:

  1. Click the folders on the left side of the page.
  2. To re-sort a message listing, click the column heading.
  3. When the messages are displayed, each line of the display describes a message and provides several ways to access the message:
    • To open a new browser window with message information and links to further action, click on the name of the sender in the From column.
    • To quickly hear a voice message, click the voice icon in the Type column.
    • To quickly view a text message, click the text icon in the Type column.
    • To display a pop-up box of links to further actions, move the cursor over a red triangle in the From column, and then select a links.
  4. You can also use the Inbox page to manage your messages:
    • To search for a specific message, click Find Messages.
    • To move one or more messages, select the messages by clicking the check box, and then click Move to Folder.

Installing the Avaya Voice Player:  (If your computer has a soundcard, speakers, or a handset, and a microphone, you can use the Avaya Voice Player to listen to, and record messages.)

  1. Click the Options navigation link.
  2. On the Options page, scroll down to the Download Avaya Voice Player area.
  3. Follow the instructions to download and install the voice player application.  See the voice player online Help for usage and troubleshooting information.
  4. Once you have successfully installed and tested the voice player, follow the next section, setting audio options.

Setting audio options:

  1. Click the Options navigation link.
  2. On the Options page, locate the Audio Options area and select the telephone AVP, or Native WAV Player options, as appropriate.
  3. See the online Help for more information.
  4. Click the Save icon to save the new options.

To create, reply to, or forward a message:

  1. To create a new message, click the New navigation link.  To forward or reply to an existing message, view the existing message and click Reply, Reply All, or Forward.
  2. On the New Message page, complete the following items, as applicable:
    • Addressing (required).  Add or remove recipients, using their names, email addresses, personal distribution lists or mailbox numbers.
    • Message Subject (optional).
    • Audio Message (optional).  Use the recording controls and your telephone or PC soundcard and microphone.  If necessary, set the Audio Options.
    • Send Options (optional).  Mark the message as urgent or private, and schedule future delivery.
    • Text Message (optional).  Type a text message to be delivered as a text component or email message, depending on the recipient.
    • Attach a File (optional).  Add or remove file attachments.
  3. Click the Send icon.

 

Message Folder Types:

New - The messages that are listed as New are messages that have not been heard with the telephone user interface and have not been marked as "read" with any other client.  If you use only the Web Client to access the message, the message will remail in the New folder until you move it to Saved or Deleted.

Saved - The messages that are listed as Saved are messages that might have been heard or saved with the telephone user interface or might have been marked as "read" with another client.  If you use only the Web Client to access the message, the message will remain in the Saved folder until you move it to Deleted.

Deleted - The messages that are listed as Deleted are messages that might have been deleted with another client.  If you use only the Web Client to manage messages, the message will remain in the Deleted folder until you click Empty Deleted Folder.  If necessary, you can select a message and move it from Deleted to Saved.

If you access your messages with the telephone user interface, the system might delete all messages in your Deleted folder, depending on system settings.  Do not use the Deleted folder for messages you want to keep.

Admin - The messages that are listed as Admin are messages that indicate delivery failures or other system or server problems.  You can select a message and move it from Admin to Deleted.

 

Navigation Links:

Inbox - The Inbox provides a list of all the messages in your mailbox.  From this list, you can:

  • Click the folder icons on the left to open and close the folders.
  • Click the message headings (Type, From, Received, Subject) to re-sort the messages.  To return the messages list to the orginal order, click Restore Sort.
  • Click the From listing of a message to play or view the message.

New - The New link allows you to create a new Modular Messaging message.  Or, if you previously administered email access, a new email message.

Directory - The Directory link provides access to the Modular Message voice server directory.  Or, if you previously administered email access, to the email directory.  From the directory, you can search for other users and address messages to them.

Options - From the Options page, you can make changes to your Web Client settings, including:

  • Audio options.
  • User preferences, such as time and date format.
  • Email settings, which allow you to access messages from other email accounts.
  • File association, which tests the fax viewer and sound software for your messages.
  • Download player, which allows you to download the free Avaya Voice Player application for playing and recording voice messages.

Help - See the online Help for more information about using the Web Client Features.