Modular Messaging Instructions - Microsoft Outlook 2016

 

PC Instructions

These instructions can be used for on-campus, off-campus, SCL and non-SCL installations.  After you add the IMAP account you should restart Outlook again.

  • In the upper left corner of Outlook, click on the File tab.
  • Click on account settings, and then account settings again when it pops up.
  • Click on New.
  • E-mail Account should be selected, then click on the Next button.
  • At the bottom, click on the radio button for "Manually setup or additional server types", then click Next.
  • Select the radio button for "POP or IMAP", then click the Next button.
  • Fill in the information, then click on the Next button.
    • Your Name:  Enter your first and last name.
    • Email Address:  xxxxxxxxxx@uwsp.edu
    • Account Type:  IMAP
    • Incoming Mail Server:  tsommmss1.uwsp.edu
    • Outgoing Mail Server:  email.uwsp.edu
    • User Name:  Your 4-digit campus extension, or your voice mailbox number if it is different than your extension.
    • Password:  Your voicemail password.


 

  •  Click on More Settings . . .
    • In the General tab, enter the name by which you want to refer to this account (i.e. Voicemail, John Doe Voicemail, etc.).  You want to differentiate between your regular email and voicemail.
    • In the Outgoing Server tab, select "My outgoing server (SMTP) requires authentication", then select "Log on using"
      • User Name: xxxxxxxxxx@uwsp.edu
      • Password:  <enter your UWSP computer logon password>
      • Click on Remember password.
      • Click OK.

  

 
    • In the Advanced tab, change the "Incoming Server (IMAP)" to 993, and selet SSL for "Use the following type of encrypted connection."  Change the "Outgoing server (SMTP)" to 587, and select TLS for "Use the following type of encrypted connection."  Click OK.

 

  • Click on the Next button.  You will receive an Internet Security Warning, "Do you want to continue using this server?"  Click on Yes.

 

 
  • After you click Yes, an Internet E-mail pop-up will appear with the tsommmss1 server info.  Your User Name should be your 4-digit extension.  The Password should be your voicemail password.  Select the "Save this password in your password list."  Click OK. 

 

 

 

 
  • Send a test message to your voicemail.  If you have a message waiting light on your phone, wait until it comes on.  Click on the Send/Receive tab at the top of Outlook.  Then, click on Send/Receive All Folders at the top left of Outlook.  When Outlook retrieve's the voicemail it will also turn off the message waiting light on your phone.
  • (Optional)  By default a separate Inbox for voicemail is created.  You can change the settings to have new voicemail messages sent to your regular email inbox.  Go to the Account Settings and select the POP/SMTP account.  Then, click the Change folder button located below the account list.  Select the Inbox on your regular email account.  Click OK and you are done.

Tips:

  • Leaving a copy of the message on the voicemail server is optional.  You can go back into your newly created email account to change that setting.  It can be handy to have a backup copy.  Voicemail is automatically deleted from the voicemail server after 45 days.
  • To create a voicemail inbox folder in Outlook, go to the menu, click on File, New, Folder.  Name it something like "Voicemail Inbox."  Pay attention to where you place the folder.
  • To create inbox rules from your voicemail, in the Outlook menu select Tools, Rules and alerts, New rule.  A typical voicemail "To" field would be similar to this >>>4458@voicemailclient.uwsp.edu<<< use the whole address to identify voicemail to be moved to your voicemail inbox folder.
  • When sending an email to a voicemail you must use the POP3 account you just created.  To select that account, select the second account with your email address on it.
  • When forwarding a voicemail to an email address, or replying, you must use your regular email account (usually be account #1).  Your regular email account is accessed by changing the "From" field.

 

MAC Instructions (Click here for PDF instructions.)

These instructions can be used for on-campus, off-campus, SCL and non-SCL installations.  Before you add the POP3 account you should remove the MM email account in Outlook and restart Outlook.  After you add the POP3 account you should restart Outlook again.

  1. In the top menu bar, click Word and click on Preferences.
  2. Click on Accounts.
  3. Click on Email in the + drop down column.
  4. Fill in the information, then click on the Add Account button.
    • Your Name:  Enter your first and last name.
    • Email Address:  xxxxxxxxxx@uwsp.edu
    • Password:  Your voicemail password.
    • Account Type:  POP
    • Incoming Mail Server:  tsommmss1.uwsp.edu
    • Outgoing Mail Server:  tsommmss1.uwsp.edu
    • User Name:  Your 4-digit campus extension, or your voice mailbox number if it is different than your extension.
  5. Fill in the full name and account description, then click More Options.
  6. Change authentication to User Name and Password and enter your extension/voicemail box number and your voicemail password into the labeled fields, then click OK.
  7. Send a test message to your voicemail.  If you have a message waiting light on your phone, wait until it comes on.  Click on the Send/Receive tab at the top of Outlook.  Then, click on Send/Receive All Folders at the top left of Outlook.  When Outlook retrieve's the voicemail it will also turn off the message waiting light on your phone.