Information Technology Units
Administrative Information Systems
The primary role of Administrative Information Systems is to analyze,
implement and maintain administrative applications. AIS works with
administrative areas to deliver secure campus-wide decision support systems with
an emphasis on efficiency, convenience, and timeliness of web based delivery of
information and services.
The College Support Team (CST) consists of Information Technology employees
who work directly for the Colleges. Each person seeks to meet the
technology needs specific to that teaching and learning environment.
Computer labs provides students with access to computers accross campus. Labs
are located all academic buildings and residence halls. These labs offer
necessary software for courses and homework, as well as Internet access, laser
printing and scanning resources. Some labs have multimedia equipment for
digitizing audio and video. Computer labs can also be reserved by faculty/staff
for teaching purposes.
The Help Desk provide a primary point of contact for computing and technology
related problems and questions for the campus. We also provide media equipment
checkout to students faculty and staff. If you have a question, but aren't sure
who to ask, start with us!
Information Technology Purchasing coordinates the ordering, receiving and
dispatching of all new hardware and software; processes hardware warranty
repairs for computers, printers and miscellaneous IT products; provides
information, education, evaluations and recommendations to campus regarding
hardware and software technology products; maintains the proper billing of
products and performs other support tasks such as the coordination of project
and grant programs.
Network & Infrastructure
The Network Services area provides supports and maintains the campus network
infrastructure including network servers/servicing devices and
environments/switches, as well as the entire wiring/wireless/fiber/telephone
infrastructure, and major applications. We design, implement, and maintain the
security and integrity of the services provided by campus servers and the
It is the mission of the Information Security Office to support the goals of
the University by assuring the availability, integrity, and confidentiality of
all information we use to do university business.
In order to accomplish this mission, the Information Security Office's work
- Establishing coordination and encouraging cooperation within the
university towards greater computer security.
- Investigating computer system intrusions.
- Increasing awareness of information security responsibilities.
The Teaching and Learning Resource Network supports faculty interested in
teaching and learning with technology and provides support for UWSP’s Learning
Management System - Desire2Learn (D2L), the campus student response system
(clickers) program, and Test Scoring services.
The goal of the Telephone Support Office is to provide quality,
cost-effective telephone service to faculty, staff, and students on the UWSP
campus. We provide all telephone services and support for your on-campus calling
needs. We offer business and personal cellular service at competitive prices
with on-campus support. All landline service is provided and maintained by the
Telephone Support Office. If you wish to make personal calls from your office
phone, contact our office for details. Other services we provide include: voice
messaging services and support, Enhanced 911 service, fax service and directory
services (campus, local and extended community)
Web & Media Services
Our creative team produces web and multimedia resources for university
faculty, staff, and departments. We're the folks you can come to when you need
that old web site punched up; an audio lecture stream added to your course page;
a new recruitment DVD authored and prepared for distribution to your prospective
students; or maybe a video of how to find your office on UWSP's campus.
Workstation & Endpoint Technology
The Workstation Support Team is responsible for developing and maintainung
the campus computer load and the software delivered to computers across campus.
We also provide hardware and software support and troubleshooting for
faculty/staff/lab workstations (Mac and PC), printers, and other devices.