Add-On Features

These features are available for an additional charge. You must have a compatible phone to access the desired feature. If you exceed the feature allotment, you will be charged for overages.

Lost?  Stolen?  Damaged?  No problem.  We'll replace your wireless device quickly and easily.  Coverage options are based on the equipment you own.  For standard devices, insurance is $5/month.  For smartphones, insurance is $7/month.

Summary of Coverage Options:

Description eProtect ePlatinum
Monthly Rate $5.00 $7.00
Loss Yes Yes
Theft Yes Yes
Damage Yes Yes
Malfunction Yes Yes
Deductible
*Non-refundable deductible per covered claim.
$50 $95

Insurance Claims:  If your device is lost, stolen, or damaged, call the Telephone Support Office so that service can be suspended for unauthorized usage.  We will start the insurance claim process for your wireless device.  Call 715-346-2562