Employee Assistance

The Employee Assistance Program (EAP) helps employees address various concerns that adversely affect job performance. Concerns typically involve personal and work-related stressors. EAP is a free and confidential referral and consultation service for all employees. Employees who access EAP services can expect to receive recommendations specific to their situation as well as referral information to community or UWSP resources as needed and appropriate.

How to use EAP

Life’s Challenges

Life is fast-paced and it is helpful to strive for a healthy balance in your health, family, work, leisure, and the many elements of your life.

However, sometimes troubles can disrupt that balance. Family difficulties, parenting concerns, relationship problems, alcohol/drug abuse and dependency, grief issues, financial struggles, legal matters, work-place concerns, or just too many life stressors at one time can overload your coping skills. When life's challenges become overwhelming, they have the potential to interfere with your day-to-day performance. If you begin to notice that your performance and enjoyment of your job has decreased, the EAP provides trained professionals to listen and help you choose options to restore the balance in your life.

The EAP was established to assist employees in creating and maintaining a healthy life balance through education, assessment, and referral services for all university personnel.

Access to the EAP services can occur in several ways:

Self-referral: You may recognize the need for some assistance and seek out EAP on your own. Simply make an appointment at the Counseling Center with the EAP Coordinator or another staff member for an initial consultation to assess concerns and gather appropriate recommendations.

Supervisory Referral: When you notice an employee's job performance has decreased, you as a supervisor will likely meet with the employee to evaluate his/her job performance. A possible recommendation to improve the employee's job performance might include contacting the EAP for assistance. Participation in the program, however, is VOLUNTARY. Supervisors are also welcome to contact the EAP for consultations regarding supervisee behavior.

Colleague Referral: As a colleague, you may interact with university employees that are struggling with personal and professional stressors. You are welcome to contact the EAP Coordinator to consult about assisting colleagues in distress. EAP professionals, however, will not make initial contact with the colleague in distress.


The university believes that your ability to function well in all areas of your life is important to your success at UWSP. The initial evaluation and consultation with the EAP Coordinator is free of charge. However, a possible recommendation following the consultation may include therapy. A referral to a community agency would be provided based on financial resources and insurance availability. Services provided by referral sources are often covered by insurance. Employees are urged to contact the personnel office or insurance provider to determine the benefits available under the plan selected.


All information discussed during the EAP evaluation and consultation are not disclosed outside of the program except in the following situations:

•    You consent in writing
•    Life or safety is seriously threatened
•    Disclosure is required by law (i.e., court order)

There are times that supervisors will direct you to contact the EAP through a formal referral and may request verification of attendance. Your personal information is not disclosed; merely if you attended the appointment is disclosed.

Information is not recorded in personnel files; therefore, information disclosed during the EAP services will not influence personnel decisions without your written authorization.

Areas of concern that extend beyond the scope of EAP:

•    Consultation regarding changes to organizational conflict
•    Therapy/Counseling
•    Conflict Resolution
•    Psychological Assessments & ADHD, learning disability, or alcohol/drug assessments
•    Policy or employment recommendations regarding worrisome employee behavior

To schedule a consultation, please contact:

Kelsey Richmond, Psy.D., L.P.
EAP Coordinator
UWSP Counseling Center