Critical Issues in the Coaching Process
Course Overview:
Managers and supervisors are also coaches. It’s inherent in the job description.
Though we don’t always call it coaching, most of us regularly offer advice,
assistance, and encouragement, as well as positive and critical feedback to those
around us.
Who Should Attend:
- Employees with supervisory responsibilities.
- Employees who have recently been promoted into a supervisory role.
- Employees working toward a goal of becoming a supervisor.
- Members of self-directed work teams.
- Supervisors that have never participated in a formal managerial leadership-training
course.
Outcomes Expected:
The learner will understand and apply the various coaching techniques leading to
increased worker productivity and improved organizational climate.
Course Outline:
- Introduction to what coaching is and what it is not
- Three Adult Learning Styles
- Practice communicating assertively
- What employees like most and least about being coached
- How to complete an actual coaching plan
Course Provider/Instructor: UWSP - Justin Rueb
Course Length: 1 Day
Meet the Instructors