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Frequently Asked Questions Regarding Services at the Center for Communicative Disorders

What services are available?

Speech/Language Services

A full range of speech/language diagnostic and therapy services is available. Assessment and treatment can be provided for the following communication concerns. These concerns may be secondary to cleft palate, cerebral palsy, autism, laryngectomy, hearing loss, cognitive disorders, learning disabilities, stroke, traumatic brain injury, or other neurological disorders.

• Articulation or Phonological Disorders
• Language Disorders
• Oral-Motor Disorders
• Stuttering
• Voice Disorders
• Foreign Accent Reduction
• Hearing Loss
• Swallowing Disorders
• Complex Communication Needs/Augmentative and Alternative Communication (AAC)

Audiological Services

Comprehensive hearing evaluations are offered for children and adults, and individuals are counseled on the results. If the person is a candidate for amplification, assistance and advice is provided regarding purchasing options for hearing aids or other assistive listening devices. Weekly follow-up visits are scheduled for new hearing aid users, in order to help individuals derive maximum benefit from their hearing aids. Audiologists provide individuals with a thorough orientation in the use, care, and maintenance of the specific amplification system.

Audiological services include the following:

• Hearing screenings and comprehensive evaluations including: Pure Tone Thresholds and Speech Audiometry, Admittance Testing (tymps and acoustic reflexes), Central Auditory Processing, Electrophysiologic Testing (ABR and OAE), and Vestibular Testing (ENG)
• Hearing screening and follow-up evaluations for infants
• Aural rehabilitation
• Hearing aid evaluation, fitting, maintenance, and repair

Who can use the Center's services?

• The services of the Center are available to people of all ages who have concerns about their speech, language, or hearing. Self-referrals and outside referrals are accepted.

How do I contact the Center for an evaluation or services?

• Contact the Center's Clinical Administrative Assistant at 715-346-3667. The Assistant will request general information about the concerns and provide clients with additional information regarding an appointment.

When is the clinic open?

• The Center is open Monday through Friday during the three academic semesters of the year and closed for holidays and vacation breaks. The hearing aid fitting and dispensing program maintains “on-call” office hours during vacation breaks.

Where is the Center located?

• The Center is conveniently located on the University of Wisconsin-Stevens Point campus on the lower level of the College for Professional Studies Building, 1901 Fourth Avenue. Reserved client parking is available in the lot directly in front of the College of Professional Studies. Access is provided for those who are physically challenged.

Is parking available?

• Reserved client parking is available directly in front of the College of Professional Studies in the U-shaped parking lot. Please park in a space designated as Clinic Patient Parking.

Is there a waiting list for available services?

• Evaluations and treatment are scheduled by appointment throughout each semester. Depending upon the services, there may be a waiting list. Please contact the Clinical Administrative Assistant at 715-346-3667 for more specific information. If no immediate openings are available, every effort will be made to provide an appointment during the subsequent semester.
• Speech/language therapy sessions are typically scheduled two times per week, with the semester therapy schedule being set at the beginning of each semester.
• Audiology appointments are held on Tuesdays and Thursdays. Hearing aid repairs can be completed Monday through Friday.

What do services cost?

• The Center offers exceptional services at competitive prices. Fees for the initial evaluation and treatment sessions vary according to the nature of the need and the type of service required. A copy of the current fee schedule for speech/language services or information on audiology evaluation cost estimates would be available upon request. Costs for hearing aids cannot be given until a full hearing evaluation has been conducted and we have determined the type of hearing aid that meets the needs of the patient. Please contact the Clinical Administrative Assistant at 715-346-3667 for more specific information.

How can I pay for services?

• Payment in full is typically requested at the time of service; however deferred payment plans can be arranged upon request. Services can be paid by cash, check, Visa, or MasterCard.

• Currently enrolled UWSP students receive evaluation and treatment services free of charge.

Does the Center bill insurance companies for services?

• The Center does not bill insurance providers, but, upon request, the Clinical Administrative Assistant will provide documentation for those who wish to file claims with their provider. Clients may wish to consult their health plan manual prior to making an appointment.