Related Readings
Picture (445x40, 1.4Kb)

 

            The following sections introduce various literary compositions that are related to the Wisconsin Conservation Hall of Fame interpretive computer project. Information that has been selected from thesePicture (365x319, 8.3Kb) sources is pertinent to achieving the objectives of the project.  The literature review will describe three of the project�s primary foundations: the history of Wisconsin conservation, interpretation of the past, and visitor studies.  These three topics are intricately linked together, and a background in each is essential for understanding the goals of the project.

Please select from the following sections:

 

The Conservation Movement and its Leaders

            The primary goal of this project is to interpret the movers and shakers in Wisconsin�s conservation history.  To truly interpret their stories, however, one must possess a general understanding of the significant events and changes that have occurred in Wisconsin throughout time.  By understanding the context of the time, people can gain a greater appreciation for the contributions made by Conservation Hall of Fame inductees. 

           

 

A Brief History of Conservation in Wisconsin

             Angela Cannon, in her thesis entitled Visionaries in Wisconsin�s Conservation History (1993), outlines five distinct eras in the development of the state�s conservation history.  The first historical period is labeled the �Era of Exploitation,� which occurred from 1700 to 1899.  Before the 1700�s, many Native American tribes had inhabited the lands that are today considered Wisconsin for thousands of years.  The Native Americans depended on the environment to provide them with all of their needs, and therefore maintained a healthy balance between consumption and preservation.  The first French explorers probably entered Wisconsin in the 1630�s (Wisconsin Conservation Hall of Fame Exhibit Plan).  They traded with the Native American groups for furs that were highly sought after in Europe.  Beaver pelts were used to create fashionable felt hats in England, and the beaver populations in Wisconsin plummeted. 

As the fur trading era ended in the early 1800�s, a new resource was discovered that dramatically increased immigration into Wisconsin.  In the southwest corner of Wisconsin called the �driftless area,� the only area not covered by the last glacier, lead ore was found in abundance near the surface of the earth.  People flocked to this area in hopes of gaining an easy fortune.  By 1836, when Wisconsin became a territory, the mining boom was in full swing.  Toward the end of the 1840�s, the miners picked away the last of the easily accessible lead.  Some of the displaced miners rushed off to California in search of gold, while others remained in Wisconsin to farm.

After the mining years, agriculture became the major economy in Wisconsin.  Encouraged by the inexpensive and fertile land, many more immigrants arrived in Wisconsin to work the land.  Wheat was by far the king of the crops.  Wisconsin was the major producer of wheat for the United States until about 1871.  During this time, trees from Wisconsin�s vast forests were being cut to help build the growing cities of the nation.  The towering pine trees of the Great Lakes states, especially the white pines, were chopped down by rough and hardy lumberjacks.  This period of Wisconsin�s history represents the ultimate in natural resource exploitation.  The barren lands of cutover stumps and debris created a perfect fuel source for major wildfires, like the great Peshtigo Fire of 1871.  By 1900, the majority of the state�s forests had been felled.

The second era of Wisconsin�s conservation history is �The Awakening Years� from 1867 to 1899.  During this brief period, a few visionaries saw the need for natural resource conservation.  In 1867, the Wisconsin Forestry Commission was established to address the concerns of forest depletion in northern Wisconsin.  Wildlife species, like the bison, elk, cougar, passenger pigeon and wild turkey, had disappeared from the state.  A Board of Fish Commissioners was established in 1874 to create fishing policies, and a state fish hatchery was developed two years later.

The third era in the conservation history of Wisconsin is �The Progressive Era in the Conservation Movement,� and it lasted from 1899 to 1915.  During this period, President Theodore Roosevelt was leading the entire country in the conservation movement, influenced by both Gifford Pinchot, a utilitarian forester, and John Muir, a wilderness preservationist that had spent his boyhood in Wisconsin.  Under the leadership of governor Robert M. La Follette, major contributions to Wisconsin�s conservation movement were made.  Policies concerning natural resources were developed by citizen boards and commissions.  In addition, the university became the scientific advisor to the state. 

John Muir and Theodore RooseveltDuring this era, the first hunting licenses were put into effect (1897), a 40,000-acre forest reserve was created and a forestry commission was appointed to oversee it (1903), and E.M. Griffith became the first State Forester (1905). Governor Davidson created the nation�s first Conservation Commission in Wisconsin.  The commission was strongly opposed to the wasteful exploitation of natural resources in the state, and recommended legislation that would prevent this waste.

 

According to the Wisconsin Conservation Hall of Fame Exhibit Plan, the turn of the century marked an important shift in Wisconsin�s economy.  The economy shifted from one that was largely agricultural, to one dominated by machines and industry.  This gradual shift began to spark new threats to the environment.

�The Conservation Era� in Wisconsin�s history lasted from 1905 to 1949.  During this active period, major programs formed that would guide Wisconsin conservation to the present day.  Conservation education started in 1912 when Warden E.A. Cleasby spoke in schools and farmer�s institutions.  The forestry program was drastically expanded, which included more money for forest fire control.  In 1925, the Nicolet and Chequamegon National Forests were established in the state.  In addition, the Forest Crop Tax Law provided farmers with incentives to grow trees on their land. 

In 1933, President Franklin D. Roosevelt formed the Civilian Conservation Corps to relieve the serious effects of the Great Depression.  The men of the CCC camps worked on soil erosion projects, created trails, and developed a variety of park structures.  Water pollution bills were passed in the late 1940�s, which were essential to cleaning up the polluted streams of the state.  In 1949, A Sand County Almanac by Aldo Leopold was published, which explored the links between the environment and the quality of life. 

The final era of Wisconsin�s conservation history, is �The Environmental Decade,� which started in 1960 and continues to the present day.  During the 1960�s, citizens began to rally against the continuing environmental degradation.  Rachel Carson published her book Silent Spring in 1960, which warned against the dangers of DDT.  Wisconsin was the first state in the country to ban the use of DDT in 1969.  In 1967, the conservation department and pollution department were combined to form the Department of Natural Resources.

During the 1970�s, a multitude of laws were passed that protected natural resources in the country.  Wisconsin Senator Gaylord Nelson proposed the first Earth Day, which was celebrated on April 22, 1970.  During the next few years, environmental impact statements were required in Wisconsin (1974), PCB manufacturing and sale was banned (1977), environmental education was updated (1977), the office of Endangered Species was created, a few rivers were designated as Wild and Scenic (1972), and three wilderness areas were designated in the National Forests.

In the past twenty years, Wisconsin has continued to be a leader in environmental legislation.  Tough groundwater protection laws were passed in 1982, and acid rain legislation was passed in 1986.  The Wisconsin Recycling and Solid Waste Law was passed in 1990, as was the Environmental Education Act.  Wisconsin will likely continue to be a leader of innovative and effective environmental protection laws in the future.

Although these many historic events are impressive in themselves, it cannot be forgotten that people caused these events to happen: people that had visions, people that devoted their lives to the conservation movement, people that joined others to achieve a common goal.  The interactive computer project will focus primarily on the people who were essential in creating these changes throughout the centuries.  The people are also the sole reason that the Conservation Hall of Fame was created.

Return to top

  

The Development of a Conservation Hall of Fame

  According to The Wisconsin Conservation Hall of Fame Exhibit Plan, the hall of fame was created to honor those individuals who made significant contributions to Wisconsin�s Wisconsin Conservation Hall of Fame Logo conservation history.  Throughout the ages, Wisconsin has been a pioneer in the conservation of our natural resources.  �[The] progressive ideas and programs have been accomplished through the continuing efforts [of] streams of leaders in the conservation field.  These individuals have exhibited wisdom, foresight, and perseverance, and have gained support of the Wisconsin citizenry� (Exhibit Plan, 3).  Early visionaries of the Wisconsin Conservation Hall of Fame recognized the importance of environmental leaders in the state.  They hoped to eternalize the significant individuals that helped Wisconsin and the nation progress toward natural resource conservation, by teaching the public about the lives of these people.

The rationale behind the creation of a conservation hall of fame was obvious, but the location of this new facility was less clear.  The founding members of the Wisconsin Conservation Hall of Fame Foundation wanted to build the facility in a central area of the state, where a potential audience could be realized.  Stevens Point seemed to be the natural choice.  Since the city is close to the geographic center of the state, it has gained a major convention and tourism economy (Exhibit Plan, 9).  The University of Wisconsin-Stevens Point College of Natural Resources is also the oldest program of its type in the nation.  Lead by foresight and wisdom of Fred Schmeeckle, UW-SP was the first school to offer a conservation education major, which was the foundation of the College of Natural Resources.  The university also owns a 275-acre natural area called the Schmeeckle Reserve, which has the mission of maintaining and enhancing natural communities within its borders for educational and recreational purposes.  The central location of Stevens Point and its commitment to natural resource protection convinced Foundation members that the city was ideal to house the Wisconsin Conservation Hall of Fame.

Once the location was decided upon, the next task of the Foundation was to decided where in Stevens Point the Hall of Fame would be built.  Instead of developing a new facility from scratch, the Foundation members decided to team up with the Schmeeckle Reserve Visitor Center, which at the time served as the trailhead and information center for the natural area.  The Wisconsin Conservation Hall of Fame Exhibit Plan describes several reasons why this choice was made (10-11).  First, the visitor center was easily accessible by all major transportation routes.  Second, the existing structure already contained many of the physical facilities that would be needed by the Hall of Fame, like bathrooms, drinking fountains, and electricity.  Third, the visitor center was currently in operation, so as soon as the Hall of Fame was built, it would be open to the public.  Fourth, the programs offered by the Schmeeckle Reserve were compatible with those that would be offered by the Hall of Fame.  The missions of both places complemented each other.  Fifth, the operation and maintenance of the Hall of Fame would be of minimal cost, since the Schmeeckle Reserve already employed administrative and maintenance staff, graduate students, work-study students, and had easy access to natural resources professionals.  Finally, the Hall of Fame would have increased visitation by individuals using the Schmeeckle Reserve.

  Return to top

 

Missions of the Schmeeckle Reserve and the Hall of Fame

  The missions of both the Schmeeckle Reserve and the Wisconsin Conservation Hall of Fame are compatible with each other, yet have very different purposes.  A successful exhibit must strive to achieve the missions of both groups.  The computer kiosks will be primarily created under the mission, goals, and objectives of the Wisconsin Conservation Hall of Fame.  However, the mission of Schmeeckle Reserve cannot be ignored.

  The mission of the Schmeeckle Reserve is to �maintain and enhance natural communities found within for educational and recreational purposes.�

  The mission of the Wisconsin Conservation Hall of Fame is to �commemorate individuals who have significantly contributed to conservation programs, projects, or public understanding in the state of Wisconsin� (Exhibit Plan, 4).

  The Hall of Fame also has three goals (Exhibit Plan, 6-8).

1.  To demonstrate Conservation Hall of Fame inductees� contributions to the conservation of Wisconsin and American resources.

2.  To detail Wisconsin�s resource development history.

3.  To encourage visitor participation in the conservation of Wisconsin�s resources.

  The computer kiosk project will be involved with all three of these goals.  However, goal 1 is the most directly related to the project. 

  Goal 1 has four specific objectives (Exhibit Plan, 6).

1.  To detail specific conditions that led each inductee to their commitment to the conservation movement.

2.  To show how the inductee�s attitudes and ideas were significantly unique for their time.

3.  To outline major career contributions of each inductee.

4.  To place the contributions of the inductees against the chronological events of Wisconsin history.

  All of these missions, goals and objectives, especially the four objectives of goal 1, must be addressed by the interpretive computer kiosk.  They provide a framework for creating intriguing storylines about each of the inductees.  The computer program will not be a simple database of facts and numbers, it will be an interpretive experience that allows the visitor to understand who these individuals truly were.  By allowing visitors to glimpse the lives of these significant individuals and to understand their place in the context of conservation history, we are achieving the primary mission of the Wisconsin Conservation Hall of Fame.

  Return to top

   

Interpreting the past

           The last few sections have explored the purpose of developing interpretive computer kiosks for the Wisconsin Conservation Hall of Fame.  Armed with the primary mission of the Hall of Fame, one has the direction and understanding of what needs to be accomplished.  Before rushing off to build a computer program that will achieve the ultimate mission, however, one must have knowledge of communication methods.  The greatest computer program in the world would be nothing if no one ever used it.  Whether designing a computer kiosk, leading a hike, or building an exhibit, interpretation is the communication tool that links the audience with the speaker.  Without a solid understanding of interpretation, the mission of the Conservation Hall of Fame cannot be achieved.      

 

What is interpretation?

  Interpretation is not an easily defined concept.  A large number of definitions have been proposed, but nearly all lack the underlying essence of interpretation.  A simple definition comes from Interpretation of Cultural and Natural Resources:  �[Interpreters are] translators of the natural and cultural environment� that help their audiences to better understand and enjoy the resources being interpreted (Knudson 3).  From the same book, the purpose of interpretation is to help people gain a sense of place, to respond to the beauty of the environment, or the significance of their surroundings.

Another widely accepted definition of interpretation was introduced by Freeman Tilden.  In 1953, Tilden, an experienced author, playwright, newspaper reporter, and observer, was invited to analyze the interpretation occurring in the national parks.  After four years of study, he published a landmark book called Interpreting Our Heritage, which was the first book to define the interpretation profession.  His book defines interpretation as �an educational activity which aims to reveal meanings and relationships through the use of original objects, by firsthand experience, or by illustrative media, rather than simply to communicate factual information� (Tilden 8).  He admits that definitions are too limiting when trying to describe interpretation, and so offers two concepts that expand upon the overall definition.  The first is that �interpretation is the revelation of a larger truth that lies behind any statement of fact.�  The second is that �interpretation should capitalize on mere curiosity for the enrichment of the human mind and spirit� (Tilden 8). 

Although the various definitions contain different words and concepts, the underlying meaning is the same.  Primarily, interpretation is more than providing information to the audience.  Leading visitors on a hike through the forest and teaching them the scientific name of every plant is not interpretation.  More specifically with the computer kiosk project, providing people with a list of Hall of Fame inductees and the significant events they accomplished is not interpretation.  Factual information alone is not interpretation, although it is the foundation upon which true interpretation is built.  Interpretation is revealing the meaning behind the factual information.  If a naturalist tells the scientific name of a plant, and then explains or shows why it received that name, interpretation is starting to occur.  Interpretation involves not just the informational parts of the brain, but also the emotional and sensory aspects. 

Later in his book, Tilden describes interpretation of the past, which the computer kiosk project will attempt to accomplish.  Following the same lines as the definitions, he suggests bringing forth the thoughts and feelings of the people, not just what they accomplished in life.  Despite barriers that may exist, interpreters must bring the past into the present (Tilden 69).  In addition, he describes three types of interpretation that are effective in bringing the past to life.  They are demonstration, where the audience watches an individual do a historical activity, participation, where the audience gets to do a historical activity, and animation, which refers to the atmosphere of the place�the sights, sounds, and smells that immerse the visitor in a historical setting (Tilden 75-76).  Although not a historical activity directly, the computer kiosk will allow visitors to participate.  The computer kiosk will also strive for a historically immersive experience, using sounds, music, and images of the time to link visitors with the history.

  Return to top

   

Using exhibits to interpret

  Freeman Tilden focused primarily on live interpreters when he created his guiding principles of interpretation.  His and other definitions of interpretation often focus on the live interpreter.  The computer kiosk will be a type of exhibit.  Although the general concepts of interpretation can be applied to interpretive exhibits, knowledge of specific concepts is essential to design exhibits that are effective and successful. 

So what exactly are exhibits?  Like �interpretation,� many definitions for exhibits have been created, and a single definition is often too limiting to adequately describe the essence of exhibits.  John Veverka in his book Interpretive Master Planning broadly describes exhibits as �arrays of cues purposely brought together within defined boundaries for a desired effect.�  He differentiates normal exhibits from interpretive exhibits by saying that �[interpretive exhibits] make the topic come to life through active visitor involvement and extreme relevance to the everyday life of the viewer� (124).  Sue Murphy in her article �Notes on Exhibit Techniques,� defines exhibits as �a form of communication�the visual presentation of not only objects, which may or may not be beautiful or rare, but also of related interpretive materials, in order to communicate information and ideas to the viewers; in addition, it frequently has a �purposeful� story to tell� (201).

Ron Zimmerman and Dr. Michael Gross in their book Creating Successful Exhibits for Visitor Centers skip definitions of exhibits altogether, and instead define three things that exhibits do.  First, exhibits show things.  The selected concepts should not be so complex that they cannot be shown visually.  Second, exhibits communicate.  Exhibits are the means by which exhibit designers communicate ideas, emotions, and information with the visitors.  As such, it is important that exhibit designers are well aware of who their audience is.  Third, exhibits provide experiences.  To the visitor, what he or she does and feels is just as important as what he or she learns. 

Many sources identify strategies that will make exhibits more effective.  These strategies will be followed closely when designing the computer kiosk for the hall of fame.  According to Sue Murphy, a successful exhibit will attract attention, hold its audience long enough, and clearly communicate its message (203).  Douglas Knudson, Ted Cable, and Larry Beck have more specific criteria for effective exhibits.  A good concept, an appropriate topic, careful homework, contents that covey the message clearly, a design and layout that conveys the message clearly, and a positive visitor experience are all essential elements of an effective exhibit (258). 

John Veverka in his book Interpretive Master Planning presents a few learning principles and concepts that may be important to keep in mind when designing exhibits (124). 

        We all bring our pasts to the present.

        First impressions are especially important.

        My perception is not your perception.

        Simplicity and organization clarify messages.

        A picture can be worth a thousand words.

        People learn better when they�re actually involved.

  Return to top

 

The advantages and disadvantages of interactive exhibits

  Interpretive exhibits are excellent ways of providing information to visitors.  They allow the visitor to learn at their own pace, and they do not require additional personnel to run.  But how effective are exhibits really?  In 1979, Gabriel Cherem introduced an Exhibit Communication Mode Matrix.  The matrix is based on the activity or absence of activity in both the visitor and the exhibit.
           According to this model, a type 1 exhibit is that in which the visitor does something to the exhibit, and the exhibit does something back (motion-active cell).  In a type 2a exhibit, the person is doing something, but the exhibit is not (inert-active cell).  In a type 2b exhibit, the exhibit is moving, but the visitor just watches (motion-passive cell).  In a type 3 exhibit, neither the visitor nor the exhibit is doing anything (inert-passive cell).  As an exhibit moves from type 3 to type 1, intrinsic interest increases, and the need for interpretive technique decreases.  In essence, a type 1 display in which both the exhibit and the visitor are moving is intrinsically more interesting than a type 3 display where neither moves.  A much greater interpretive technique will be required with a type 3 display to make it effective. 

            The computer kiosk display in the Conservation Hall of Fame will fit into the type 1 designation.  The visitor will touch the screen depending upon their interests, and the computer will respond to the touch by providing the visitor with a story of one of the inductees.  The computer will naturally be interesting for visitors. 

            Again referring to the Gross and Zimmerman book, interactive exhibits are those in which the visitor acts upon the exhibit, and the exhibit does something that acts upon the visitor (42).  All interactive exhibits are type 1 displays on the Cherem Exhibit Mode Communication Matrix.  The computer kiosks will also be interactive exhibits according to this definition.  Gross and Zimmerman outline both advantages and disadvantages with interactive exhibits, which must be taken into consideration when designing computer kiosk systems (42-43).

 

            Advantages:

 

Disadvantages

  Return to top

  

Using computers as tools for interpretation

  Boy on computer

   Knowing the advantages and disadvantages of different types of exhibits helps to determine which type of display will be the most effective in a certain setting.  Computers are a specific type of interactive exhibit.  With the fast pace of changing technology today, very little has been written about the interpretive use of computers in visitor and nature centers.  Yet, when touring various centers throughout the country, it is rare to find a center that does not have some sort of computer display.  Some centers add computers to their exhibitions just to stay on the cutting edge of technology.  Computer exhibits, like all interpretive exhibits, must be justified on the basis of need and effectiveness.  Expensive, high-tech gadgetry is useless unless it helps to fulfill the missions of the agency and provide visitors with an experience they cannot get from other sources.

A few modern-day resources exist which provide some guidance to creating successful computer exhibits.  However, an old source will be referred to first.  Back in 1957, Freeman Tilden had the foresight to describe modern �gadgetry� in regards to interpretation.  He writes, �So, whether one likes it or not, we are going to have more�and I should hope, better�mechanical devices aimed at multiplying the interpretive effort� (95).  Tilden believed that nothing can replace direct human contact, but with funding limitations, interpretation will rely more and more on non-personal means.  Though he probably had no idea of the computer revolution, that pictures, photographs, movies, and sounds could be inexpensively incorporated into a single machine, he provided important insights into the gadgets of his time, namely tape players and slide shows.  He maintained that a good device is better than no contact at all. Similarly, good interpretation from a device is better than a poor performance from an actual person.  However, devices are only acceptable if the interpretation truly is good.  Poor interpretation from a device is much worse than poor interpretation from a person.  In fact, poor interpretation from a device may be worse than no interpretation at all (96).  He ends the chapter with a simple warning, �Gadgets do not supplant the personal contact, we accept them as valuable alternatives and supplements� (97).

Though Tilden may not have had computers in mind when writing about �gadgets,� his insights definitely hold true today.  Coming back to modern times, Larry Beck and Ted Cable in their book Interpretation for the 21st Century provide guiding principles for including computer exhibits in visitor and nature centers.  The advantages of using computers in centers are that computers respond to stimuli, they create new experiences, and they bring people to places and events they cannot go to in real life.  Disadvantages of computer systems include being impersonal and being too complicated.  Older generations, who may not be comfortable with computers, might find such displays intimidating (101).  Beck and Cable also describe three attributes of a successful interpretive computer exhibit (101).

 

 

Three types of computer exhibits exist: reference devices, personal tour guides, and simulations (Beck 105).  The Conservation Hall of Fame computer kiosks will be the first of these types of exhibits.  Reference devices allow visitors to gain information about certain topics, both textual and graphical.  According to research done at various institutions, interactive computers strongly attract visitors, hold their attention, and promote learning (Beck 106).  These important facts are solid rationale for creating interpretive computer kiosks in the hall of fame.  Beck and Cable also describe touch screens for computers, that allow people to directly touch the screen of a computer, instead of manipulate a mouse or keyboard.  Touch screens are easy for most visitors to use, even for those that have limited dexterity (108).  This is important to keep in mind when designing for universal accessibility.  The hall of fame computers will be incorporating touch screen technology for ease of use.

Computer exhibits seem to be popular and successful.  According to Beck and Cable, fun is the key to the interactive computer�s success, and the majority of visitors enjoy them much more than static exhibits (108).  In addition, computer interactives promote non-sequential learning (Beck 107).  Slides and videos are embedded in linear learning process; the visitor must watch from the beginning to the end to understand the true meaning of the exhibit.  With computers, the visitor can choose which topics interest him or her the most, and how detailed of information he or she might want.  In essence, the visitor chooses the path and pace of learning, and diverse audiences are served (Beck 107). 

When designing interpretive computer exhibits, all of the same guidelines for effective exhibits must be followed.  However, the uniqueness of the computer exhibit requires additional considerations.  Visitors will be gathering information through different paths and paces.  The designer must consider the learning paths that a diverse audience might take.  Visitors must have ways to go forward, backward, or directly to a reference point in the program in order to achieve the maximum educational value (Beck 107).  Information should be presented in different forms as well, including pictures, movies, sounds, and text. 

Videos will be one of the most important forms of information on the hall of fame computer kiosks.  Moving pictures allow designers to tell a complex and interesting story in short amount of time.  According to Beck and Cable, video adds color, motion, and sound to exhibits, which attracts and maintains visitor attention.  They also provide the following recommendations when adding video to exhibits: people only watch videos for up to three minutes, corresponding text should be included for those that cannot hear well, seating should be provided, and parabolic speakers which directed sound should be included so other visitors are not disturbed elsewhere in the facility (Beck 102).  The video will be stored on DVD discs, which last longer than VHS tapes, have fewer maintenance problems, and are of higher quality (Beck 102).

  Return to top

   

Visitor Studies

          Solid interpretive planning balances upon three legs: the resources, the agency mission, and the visitor.  For the hall of fame project, the resources to be interpreted are historical in nature.  The lives of those individuals who played a significant role in Wisconsin�s conservation history, and the context of the world they lived in will be the primary resources.  The missions of both the Schmeeckle Reserve and the Wisconsin Conservation Hall of Fame have already been discussed, and will influence the type of information presented in the computer kiosk.  However, an interpretive plan cannot balance on two legs alone.  The third leg, and in many ways one of the most important, guides the entire process of interpretive planning and the design of the computer program.  An understanding of the target audience is essential when creating any type of interpretive plan, but especially important when designing an exhibit.  The expected type of audience will dictate what kind and how much information is included, the amount of visuals, the complexity of the computer program, and the layout of each inductee storyline.  An analysis of the visitors will lead to a much more effective exhibit in the future.

 

Visitor studies at museums and interpretive centers

  A general overview of visitor behavior in museums and interpretive centers is a valuable starting point for analyzing the audience.  Visitor research at museums has been ongoing for decades.  As early as 1965, studies were being conducted at the Milwaukee Public Museum.  Stephen F. de Borhegyi, director of the Milwaukee Public Museum in the 1960�s, wrote that �it is a generally recognized and deplorable fact that in most museums in America, and elsewhere, relatively little attention has been focused on the systematic planning and evaluation of museum exhibits� (76).  A large number of visitor studies at the Milwaukee Museum during this era marked the beginnings of planning exhibits for the audience. 

The years of visitor research at museums and interpretive centers have revealed some important general characteristics of audiences.  In his book, Interpretive Master Planning, John Veverka lists a few of these characteristics.  First, provocative headlines and graphics draw people�s attention (133).  In the case of the computer kiosk project, an attractive title screen with graphics and moving elements will invite visitors to explore the program.  Second, the average viewing time for a video or slide program in an exhibit is about three minutes (Veverka 133).  This again affects the computer kiosk project, since movies will be one of the primary interpretive features to demonstrate the lives of the hall of fame inductees.  Third, Veverka suggests keeping vocabulary on all signs at a fifth-grade level (133).  This level is understandable to the majority of visitors, and yet refrains from �talking down� to adults.  All text in the interpretive computer program will be kept concise and simple.  Finally, Veverka cites a two-year study by the USDA Forest Service that came up with interesting results (135).

 

        65% of visitors interact with audience-participation devices.  If the device was too difficult to figure out easily, the visitors moved on.

        55% of visitors watched videos and slide programs.  However, only 8% watched movies over 6 minutes.

        The longer and more complex the message, the shorter the viewing time.

 

Knudson, Cable, and Beck focused on other aspects of visitor characteristics.  They describe three types of exhibit visitors (252).  The first type of visitor is the �skater,� who pays little attention to the displays, may read a few headlines, and is in a hurry.  The second type is the �stroller,� who reads enough to understand the major themes, and thus has a better understanding of the big picture.  The third type of visitor is the �studier,� who reads the fine print of every label and carefully examines every object.  Exhibits must be designed to meet the needs of all three visitor types.  A single person actually tends to exhibit all three types when visiting a museum or interpretive center (Knudson 252). 

  Return to top

  

Past, current, and future visitation of the Conservation Hall of Fame

  General visitor characteristics give interpretive planners an overview of things to plan for in interpretive exhibits.  To truly plan for an effective exhibit, however, the specific target audience must be studied.  The Wisconsin Conservation Hall of Fame Exhibit Plan outlines the vast and diverse audience of the Schmeeckle Reserve.  Although it lacks a ranking system of any form, the plan provides an overview of the potential target audiences.  These visitors include university visitors (UW-SP students, recreational, employees, families), university conference and seminar participants, university faculty and staff, Schmeeckle Reserve program participants, civic/conservation groups, day users, area professionals, schools and school related programs, hotel users, Stevens Point area recreation users, and business-related visitors (13-17).  A variety of interpretive techniques will be utilized on the computer kiosks in response to the great diversity of visitors to the Conservation Hall of Fame.

Deborah Yarmark provides greater detail of the Conservation Hall of Fame visitors in her thesis entitled, A Market Analysis and Visitor Services Plan for the Schmeeckle Reserve.  Using telephone and personal interview techniques, a list of visitor characteristics was compiled specific to the Schmeeckle Reserve visitor center (which also includes the Wisconsin Conservation Hall of Fame).  Through her 1995 study, Yarmark discovered that 45.9% of the visitors were from Stevens Point, 4.1% were from Plover, and 50% were from other areas.  Almost 25.3% of the visitors were UW-SP students (49).  First-time visitors comprised 38.2% of the audience, while 61.8% were repeat visitors (50).  The most common way of finding out about the reserve was by word of mouth.  In addition, 67.4% of the visitors come in groups of 4 or less, with the majority coming in pairs.  A final result from this study indicated that 68.2% of visitors plan on spending 2 hours or less at the Schmeeckle Reserve (Yarmark 51).

Although not necessarily attached to the visitor center, Yarmark discovered some other important characteristics about visitors to the Schmeeckle Reserve.  Walking the trails is the most common reason for visiting the reserve.  In 1985, a study revealed that 88% of the UW-SP students use the Schmeeckle Reserve (Exhibit Plan 14).  Remarkably, ten years later Yarmark found that 88.3% of the students have been to the reserve at least once (64).  Only about 52% of the survey Stevens Point residents had visited the reserve (66).  Finally, the highest level of interest among motel users was in the exhibits (Yarmark 55).

What does all this mean for the Conservation Hall of Fame interpretive computer project?  First, visitors have a limited amount of time to spend at Schmeeckle Reserve (2 hours), and most people come to hike.  Therefore, the time spent looking at exhibits is probably very low.  The interactive computer must provide information to visitors in a quick and easy manner.  Although the storylines may be fast-paced, interactivity and fun should be emphasized in the final design.  However, since most users are repeat visitors, it may be beneficial to incorporate many storylines into the computer systems.  Since visitors will not be able to experience the storyline of every inductee in one visit, future visits will provide them with new storylines and thus new experiences. 

The second important point is that most visitors come to the Conservation Hall of Fame as part of a group.  The computer kiosk exhibit must nourish the social aspects of the visitors.  Intriguing questions, full screen pictures, and high quality movies will enhance the social experience of people, who will be able to explore the interpretive computer together.  The last conjecture we can obtain from the results is that about half of the visitors come from the Stevens Point area, and half of them do not.  The interactive computer should contain a balance between specific local (Stevens Point) information, which would be of interest to residents, and more broad regional information, which would attract the attention of visitors from outside of the local area.

  Return to top

  

Summary

           The purpose of creating an interpretive computer kiosk in the Wisconsin Conservation Hall of Fame is to increase the visitor�s awareness of individuals that made a difference in the state�s conservation history.  Although the purpose is straightforward and clearly defined, the means by which to achieve this purpose is not so transparent.  Wisconsin has a rich history in regards to conservation, and is acknowledged as one of the leaders in conservation throughout the country.  The Wisconsin Conservation Hall of Fame was created to commemorate the long line of conservationists that came from the state.  One of the primary goals of the hall of fame is to educate the public about the lives of the inductees. 

The tool of interpretation will be utilized to achieve this goal.  Through interpretation, the speaker attempts to reveal meanings behind the facts to the visitor.  Exhibits are an appropriate means of interpretation in the Conservation Hall of Fame, as long as they are sensitive to the needs of the visitor.  Many institutions have recently accepted interactive computers as devices for interpretation.  Computers have been found to attract the visitor�s attention, hold attention for a long period of time, and increase the learning potential.  Interpretive touch screen computer kiosks will be installed in the Conservation Hall of Fame to provide visitors with information about the lives of the inductees. 

Visitors are an important component of interpretive exhibits that have often been ignored in the past.  For decades, museums and interpretive centers have been collecting data about visitors� reactions to exhibits.  These studies provide a long list of general visitor characteristics that should be referred to when designing interpretive plans.  In addition, specific studies at the Schmeeckle Reserve Visitor Center have revealed important characteristics of the project�s target audience.  This information, along with the missions of the agencies and the resources to be interpreted, will be used to design an effective and interpretive computer program for the Wisconsin Conservation Hall of Fame.

Return to top

   

   


 

 

Home Page  Project Overview  Purposes and Goals  The Plan  | Multimedia Samples  |  Related Reading  |   Meet the Inductees  |   Project Support  

Picture (135x65, 4.6Kb)

 

Thesis project by Jim Buchholz.  University of Wisconsin-Stevens Point.  All Rights Reserved.
December, 2000