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Services

Services Provided:

Campus Mail

University Information & Tickets is an outlet for campus mail pick-up as well as a receiving point for the incoming mail for the Dreyfus University Center. Thus, one of our duties is to sort and distribute the Dreyfus University Center mail as it comes in. We have a drop slot for the general student body and the public located at University Information & Tickets. No off campus mail may be dropped here unless it has the proper account numbers on it.

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Change Funds / Ushers

Change funds are provided by the UC Cashier for use by student organizations and departments. These funds are available for pick up from University Information & Tickets before an event and can be turned back in after an event to be deposited into their State or SFO Account. Change Funds MUST BE REQUESTED by the Organization 2 WEEKS BEFORE the event date. The University Center will pay for the cost of up to two Ushers per event. If additional Ushers need to be requested, the cost is $7.00 per hour per Usher. Campus Activities and Recreation has the right to require additional Ushers for safety purposes. Ushers must be requested when charging admission for an event. Therefore if a change fund is requested for an event, Ushers must also be requested. Organizations may not bring in their own money as change for paying customers. If organizations do not have a change fund and Ushers, they may not charge for the event. However, Organizations that are putting on sales (i.e. bake sales, brat sales, holiday sales, etc.) do not need Ushers present for the sale. In these circumstances, only a change fund is needed. Organizations may not bring in their own money for sales.

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Check Cashing

Who Can:

Check cashing is provided to the following people, UWSP student or faculty member with a current, valid University ID card or any conference attendee with proof of conference attendance (e.g., an authorization card from Centers Reservations). This also includes students from other UW schools who have a valid ID card from that institution.

Who Can't:

The general public, other than those listed above, along with any persons on the Non-sufficient funds (bad check) list.

Personal Check Cashing

  1. Personal check cashing is limited to an amount of $25.75 per check.
  2. Personal checks are subject to a $.75 cashing fee.

Payroll Check Cashing

  1. Payroll check cashing is limited to and amount of $250.75 per check.
  2. Local payroll checks only - as defined by UC Administration (within the Stevens Point/Plover/Whiting area only). Some checks from national corporations may have a non-local address on them. These checks are cashable as long as the individual works at the local location.
  3. Payroll checks are subject to a $.75 cashing fee.
  4. Payroll checks can be limited to $100.75 when funds are running low, but this must be cleared with the Office Manager or Student Manager.

Cashier's Check / Money Order Cashing

  1. Cashier's checks and money orders will be limited to an amount of $250.75 per check.
  2. Cashier's checks and money orders are subject to a $.75 cashing fee.

Traveler's Check Cashing

  1. Traveler's checks will be limited to an amount of $250.75 per check.
  2. Traveler's checks are subject to a $0.75 cashing fee.

Two-Party Check Cashing

  1. The check is made out to the student from one or both PARENTS or legal guardian, and will be limited to an amount of $50.75 per check.
  2. Checks from siblings, aunts, uncles, cousins, grandparents, roommates, friends, etc. will not be accepted.
  3. Two-party checks, when accepted, are subject to a $0.75 cashing fee.

Checks Made Out To...

The check(s) should be made out to "UWSP" unless it is a payroll, parental two-party check, etc. In this case, the check must be properly endorsed (signed) by the cashing party on the back of the check.

Financial Aid Check Cashing

  1. Usually from a "Discrepancy Fund."
  2. Financial Aid checks are limited to an amount of $250.75 per check.
  3. Financial Aid checks are subject to a $0.75 cashing fee.

Refund Check Cashing

  1. ONLY from State or Federal Income Tax returns.
  2. Refund checks are limited to $250.75 per check.
  3. Refund checks are subject to a $0.75 cashing fee.

Information Required

  • Local Address
  • Local telephone number
  • University ID number
  • Correct date
  • Endorsement (signature) if necessary
  • University Information & Tickets Staff initials
  • Official stamp by University Information & Tickets staff

Number of Checks Cashed

Check cashing will be limited to two checks per week (Monday-Monday). This includes any combination of those checks that are accepted (e.g., a personal check and a Traveler's check are two checks).

Non-Sufficient Funds List

A non-sufficient funds list is published as needed by the Bursar’s Office. A reduced copy of this list is taped to Register 1 for quick referral for every check we get. The "Bad Check List" function of check cashing is also to double-check the list. When a person’s name is on the list we cannot cash the check unless the Bursar calls us and requests that we remove the name from the list. NOTE: A person on the NSF list has ALL check cashing privileges suspended, even payroll checks from the University until his/her name is removed from the list.

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Credit Card Payment

University Information & Tickets can accept VISA, MasterCard, or Discover for purchases on stamps, International Ids, trip sign-ups, and some ticket sales.

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Deposits

Departments/Organizations may come to University Information & Tickets to make deposits. They are required to have the money they want deposited counted ahead of time. The organization/department is to fill out the form completely (Dept./Org., Acct. #, Source of funds, Deposited in form of, Prepared by, Phone #, and Date). Make sure all checks are signed and have the account number written on the back. Checks to be deposited into SFO accounts must be made out to that organization. Checks to be deposited into State accounts must be made out to UWSP. IF CHECKS ARE NOT MADE OUT TO THE PROPER PARTY THEY CANNOT BE DEPOSITED. If checks have both the SFO and UWSP parties on it, it can be accepted for either account. Put the dollar totals in the appropriate categories.

Non-Taxable Receipt Items

Dues, donations, raffle tickets, and reimbursements

Taxable Receipt Items

Everything else! - T-shirt sales, bake sales, the selling of anything (fundraisers) - if they earn money on a sale, they sold something and it is taxable

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Equipment Check-Out

  • Cash Box
  • Jumper Cables
  • TDD Machine
  • Solicitation Booth Keys
  • Wheelchair/Cane

General Check-Out Procedures

All individuals wishing to checkout equipment must give us their contact information. Have the customer fill out their name, address, and phone number in the equipment checkout binder.
*Note: We may keep the customer’s ID as collateral.

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International IDs

The University Information & Tickets Student Manager is responsible for making all International ID cards for all study abroad students. Other students wanting an International ID cards may get them made for the cost of $25.00 a card. Card process takes about a week, but cards can be rush made if necessary.

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Lost and Found

University Information & Tickets is the drop off point for all Lost and Found on campus. All Lost and Found is picked up bi-weekly. Lost and Found is kept for one month and is then donated to the local Goodwill or Salvation Army.

  • All Point Cards are immediately sent up to the Point Card Office.
  • Certain items that are deemed as valuables are kept for a semester in our safe.
  • Any other ID cards or other forms of identification will be held in our safe and we will do our best to contact the owner.

*Note: All mugs, cups, water bottles, make-up, sanitary products, hair accessories, etc. are all unsanitary and are thrown away at the end of the day they were dropped off.

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Maps

University Information & Tickets has maps of the University Center, the UWSP campus, The Green Circle biking/hiking trail, the City of Stevens Point and surrounding metro area, Portage County, the Stevens Point Transit Route, and Granite Peak Trails. We do our best to keep these stocked but do run our occasionally so it’s a first come first serve basis.

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Stamps

University Information & Tickets sells normal (first class) stamps. We may only sell them after 4:30 PM because before that time customers must buy them at the Postal Substation in the back of the Bookstore. We sell only up to 10 stamps at a time because we do not carry books or sheets of stamps.

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Trip Signups

Students may sign up for trips and events at University Information & Tickets. All trips that have a registration fee must have payment made upon sign-up; we will not hold spots for people who have not made their payments.

Starting a Trip

Trip sign ups can be put on through University Information & Tickets. To start a sign up for a trip or event please follow these steps:

  1. Pick up a "Student Organization Trip/Event Information & Sign-up Sheet" at the Information Center.
  2. Fill out this form completely. Make sure to note:
    • Name of the sponsoring organization
    • Type of trip/event
    • Date and time the trip/event is taking place
    • Location of the trip/event
    • Total cost and deposit needed
    • Minimum and maximum amount of participants
    • Account number
    • Contact person and phone number
  3. Write any other comments in the "Trip/Event Itinerary box." Make sure to specify if a Hold Harmless form is needed, if reminder cards/informational sheets are to be given out, etc.
  4. Obtain the signature of the organization's advisor.
  5. Return to University Information & Tickets with the following items:
    • The "Student Organization Trip/ Event Information & Sign-Up Sheet" filled out completely
    • Informational sheets that you would like passed out when individuals sign-up (if you have them)
    • A copy of any publicity that is being hung up for the trip/event
    • Sufficient copies of any contracts or other forms that must be fill out by participants
  6. The forms will be given to the Office Manager for approval and will then be passed on to the University Information & Tickets Student Manager. The Student Manager will take the necessary steps to set-up the trip/event.

***Forms must be turned in at least 1 week before the beginning of the sign-ups.***

Sign-ups take time to organize. Therefore to ensure that the sign-up starts on the day of your choice, turn in forms at least 1 week in advance. If forms are turned in after this time, the beginning of the sign-up will depend on the availability of the University Information & Tickets Student Manager.

*Note: It is best to start publicity for a trip/event the day of or after the sign-up has started. Customers get frustrated when they have been informed about the trip/event and cannot sign-up.

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Vending Refunds

University Information & Tickets can refund most machines on campus if the request is made within 24 hours of the shortage. However, if the shortage is more than change or a dollar (i.e. for a $5 or a $10, etc. we will take the customer name and number and we will have to call the vendor for verification before giving the refund.)

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