A sales receipt is required for all returns

Textbooks
Return/exchange deadlines for textbooks purchased at the University Store in the 2007-08 academic year are:

Fall 2007:
Full semester course                             Friday, September 14, 2007
First eight weeks course                        Friday, September 7, 2007
Second eight weeks course                   Friday, November 2, 2007

Winterim 2008:
No Returns or Exchanges allowed due to the condensed nature of these courses

Spring 2008:
Full semester course                             Friday, February 1, 2008
First eight weeks course                        Friday, January 25, 2008
Second eight weeks course                   Friday, March 28, 2008

Summer 2008:
No Returns or Exchanges allowed due to the condensed nature of these courses

Absolutely no returns or exchanges on purchase textbooks will be allowed after these deadlines each semester.

 The following criteria must be met for all returns accepted within the deadlines above:

 Original cash register receipts are REQUIRED for all returns or exchanges.

1. Books purchase new must be returned in new condition (i.e. no marks or highlights, no bent or torn pages or covers, shrink wrap is intact)
2. Books purchased used must be returned in re-sellable condition (i.e. no water damage or missing pages)
3. Defective merchandise may be exchanged for non-defective merchandise anytime during the semester with the original cash register receipt.

All non-book items are allowed a two week return period from the date of purchase with the original cash register receipt.*

 The following conditions must be met for returns of non book merchandise

1. Clothing must be returned with tags, unworn and in new condition
2. school and art supplies must be unopened, unused and in original packaging
3. Gifts must be in re-sellable and new condition.
4. Seasonal merchandise is not returnable
5. Defective products may be returned at the discretion of the department or store manager.

 *The return period will be extended over the winter break, at the discretion of the store manager, for holiday (non-seasonal) purchases. Purchases made in December may be returned through the first week of classes of the following Spring Semester. For the 2007-08 academic year the deadline will be Friday, January 25, 2008 with the original cash register receipt. Conditions listed above apply.

 Refunds will be processed as follows:

1. Full refund with original cash register receipt
2. Exchanges only without receipt
   1. Exchanged for the identical product OR
   2. The lowest retail sale price of the current semester applied to exchange process on item being returned.
3. Products marked with colored slashes through the merchandise PLU are not able to be returned or exchanged
4. Seasonal merchandise is not able to be returned
5. Customers returning online purchases will be refunded according to the full page invoice shipped with the merchandise. Shipping and handling charges will not be refunded.