An issue arises.
Talk with the student IMMEDIATELY and PRIVATELY about the situation. Focus
on the behavior of the student, not on them as a person. Define the appropriate
behavior expected of your employees. Verify with the student that they
understand your expectations. Follow up with a written documentation of your
discussion. Provide a copy for the student and a copy for your records.
The issue continues to happen.
Talk with the student again about their behavior. Indicate that you will be
documenting the discussion in writing. Include in the documentation your
expectations, date by which behavior change needs to occur, and what possible
outcomes may occur if the suggestions are not followed. Send a copy of the
letter to the student and keep one for your records. Set a follow-up meeting
with the student to review their performance.
The issue continues.
At this point, you may place a student on probation, impose a suspension
(time off from work without pay), or terminate their employment with your
department. Again, it is critical to tell the student what actions are occurring
and why they are occurring. Follow your discussion with a written documentation
of the termination. Copies of the letter should be sent to the student, your
office file, and the Student Employment Office.
Need Extra Assistance?
Feel free to contact the staff at the Student Employment Office for
additional assistance in working with student employees. As an educational
institution, our role is to help students learn appropriate conduct in the
workplace and to assist employers in being educational advocates.