| I want to
thank you for inviting me to speak today. At Wausau Insurance, we
value our role as a corporate citizen in central Wisconsin, and it is an
honor to address this important group here today.
I'd like to begin my remarks
by putting them in historical context. In the 1950s a historic new
advertising campaign was launched by Wausau Insurance, which came to be
known simply as The Wausau Story. As time has gone on, those words
have come to symbolize the 88-year history and vision of our company: to
be the very best in our niche of the commercial insurance and risk management
services industry.
On January 1, 1999, Wausau
Insurance officially embarked on a bright, new chapter of The Wausau Story
as a member of the Boston-based Liberty Mutual Group. That day also
marked the end of Wausau's 13-year affiliation with the Nationwide Insurance
Enterprise.
In the wake of this momentous
change, I've been asked to address three things today:
First, I'll provide a brief
assessment of Wausau's current operations and our role in the central Wisconsin
economy.
Second, I'll briefly discuss
how Wausau is faring in a competitive marketplace and highlight some of
our key strategic initiatives.
Finally, I'll give an overview
of the Liberty Mutual Group and how we fit within Liberty's family of companies.
How we're doing ... and where we're
going
Wausau Insurance is a sophisticated
all-lines commercial insurance company, offering insurance and services
for property, workers compensation and other casualty, surety, and a full
range of employee benefits such as group health, retirement and short-
and long-term disability. Workers compensation is the company's major
line of insurance, representing 45% of our revenue. Our employee
benefits business generates 25% of the company's revenue. Other lines
such as property, surety, general liability, and commercial auto are other
significant sources of revenue. Our products and services are distributed
through employed sales representatives, independent agents and brokers.
Wausau Insurance operates through a national
network of 96 offices with 5,320 employees. More than 3,400 of the company's
employees are based in Wisconsin. As the accompanying graphs A and B show,
our total national employee count decreased by 800 between 1985 and 1998.
During the same period of time, our Wausau-area employment increased by 1,200.
These contrasting graphs are a testament to our company's commitment to Central Wisconsin and the value we place
on the local labor force.
Graph A
Graph B
Community impact
The community impact of
Wausau Insurance is felt in many ways. For example, the company:
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Added $174 million in
payroll and benefits to the central Wisconsin economy in 1998.
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Paid $1.5 million in property
taxes in the Wausau area.
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Contributed $660,000 to the
United Way of Marathon County (including employee contributions and the
company's dollar-for-dollar match) in 1998.
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Expanded offices at the Westwood
Center, First Avenue Building, and the Home Office during the 1990s.
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Provided major sponsorships
of many events, ranging from the Badger State Winter Games, to downtown
kayak races, to the arts.
Wisconsin impact
Wausau Insurance also has
a significant presence in Wisconsin. For example, the company:
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Maintains its long-held position
as Wisconsin's top workers compensation carrier, with 10% of the market
share.
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Ranks among the top five
in HMO enrollment with a major stake in several community-based health
plans around the state.
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Serves 3,000 customers in Wisconsin.
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Insures two-thirds of the state's
school districts and three-fourths of the state's cities and villages.
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Sponsors a variety of events,
ranging from the Badger State Summer Games, to the Greater Milwaukee Open,
to the WIAA Scholar-Athlete program.
Performance highlights
At Wausau Insurance, an
important measure of our financial performance is comparing our combined
ratio with our top competitors. Combined ratio is the ratio of losses
plus expenses to our premium base.
When benchmarked against
our top 10 competitors, our average combined ratio for our property and
casualty lines over a five-year period ranks in the top five in the industry.
Likewise, our average workers compensation combined ratio over a five-year
period ranks among the best in the industry.
The combination of these
positive results with high business retention rates tells us that our company
is on the right track.
Major initiatives
As we look to the future,
we're especially excited about the following major business initiatives,
which position our company for profitable growth:
Workers compensation
strategy
Wausau CareManaged WorkersComp
is our comprehensive care management strategy for workers compensation.
This strategy is based upon a sports medicine philosophy:
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24-hour reporting and early
medical intervention.
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Loss prevention and ongoing
case management aimed at return-to-work.
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A national panel of proven
occupational medicine providers.
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A focus on helping customers
improve their productivity.
Integrated Disability Management
Wausau is a leader in providing
integrated disability management (IDM), a product which combines short-
and long-term disability, workers compensation and perhaps eventually,
group health benefits. The key appeal of IDM is our ability to provide
one claims administrator, whether a medical claim is work-related or not.
This simplifies the return-to-work process by allowing us to apply a sports
medicine philosophy regardless of where an injury occurs. Wausau
currently provides IDM services to more than 60 accounts, including Steelcase,
the state of Indiana, and Florida Power & Light.
International ventures
Wausau has a variety of international ventures which help us to meet our
customers' needs beyond
U.S. borders. These ventures include:
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Wausau U.K. Ltd., a London
office which serves 17 European countries.
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Wausau Bermuda Ltd., a company
based in Bermuda which may be rented by our insured or self-insured clients.
This is a relatively new risk management tool which provides our customers
with regulatory and tax benefits in the international marketplace.
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Wausau also works through a
network of foreign insurers to provide reciprocal coverage for U.S. based
and foreign clients.
Technological innovations
Wausau Insurance is constantly
developing and refining technology which allows us to provide our business
partners and clients with instant access to the information they need.
For example, Wausau has developed:
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An electronic producer interface
which provides a paperless link with brokers, agents and the Wausau sales
force via the Internet.
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A customer information system
which uses the Internet to provide secure computer access to vital customer-specific
information to manage assets and control expenses and losses.
The Liberty affiliation
As a member of the Liberty
Mutual Group, Wausau continues to benefit from the financial strength of
a large, well known, highly regarded and growing international insurance
organization. With $12 billion in consolidated revenue, Liberty Mutual
is 132nd among Fortune 500 companies. The organization has assets
of $51 billion and a surplus of $7.2 billion. This global group of
companies employs more than 35,000 people in 12 countries.
Best of all, we speak the
same language. Like Wausau, Liberty is in the commercial insurance,
risk management, and services business. While Wausau is exclusively
in the commercial insurance and services business, the Liberty Mutual Group
also includes personal insurance, financial services, individual life insurance,
group life and disability, and international holdings.
For years, Liberty Mutual
has been our respected competitor. We have a common mutual structure,
similar cultures, and have worked side by side within industry trade groups.
With Liberty's support, we expect to grow Wausau profitably and contribute
to strengthening the group's market-leading position in workers compensation.
Why did Liberty want
this affiliation?
Liberty Mutual has
identified several factors for pursuing this affiliation:
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We share a mutual commitment
to having a significant presence in commercial insurance, particularly
workers compensation.
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The affiliation enhances Liberty's
ability to remain the leading provider of workers compensation and helps
grow their commercial insurance franchise.
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Wausau has an outstanding reputation
within the industry.
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We have a common loss management
philosophy and share a commitment to workplace safety and health.
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Wausau and Liberty have complementary
strengths in our distribution systems and geographic presence.
What will be the effect
on our operations?
Liberty officials have
made firm commitments to grow Wausau and to support our strong role in
the central Wisconsin community. Liberty will build on and invest
in our solid brand name and operations. The intention is to give
commercial customers a choice of two strong brand names and to capitalize
on these respective brand names in the markets where they are strongest.
As such, Wausau Insurance
will operate as a relatively independent entity. Our headquarters
will remain in Wausau and our executive team will remain essentially intact.
Yes, we'll look for opportunities to share capabilities and certain services,
but in ways that do not adversely affect our brands.
What does this mean for
our customers and producers?
Our current relationships
with customers and producers will continue and in many ways be enhanced.
Wausau will be a stronger company financially because Nationwide Insurance
retained the liability for the long tail of old Wausau loss exposures
for pollution, asbestos, and discontinued operations.
Wausau will also continue
expanding and improving capabilities -- separately and, when appropriate,
in partnership with Liberty Mutual. For example, we are exploring
opportunities to acquire technology from one another or to jointly develop
technology.
What does this mean for
Wausau employees?
It means the continuation
of our values and culture rooted in the fact that we are a mutual carrier
headquartered in Wausau. Pay and benefit levels are as good as, and
in some case better than, they had been under Nationwide. Moreover,
employees will continue to have the security of a financially strong business
partner and the new opportunities that it will provide.
What does this mean for
central Wisconsin?
The Liberty Mutual affiliation
means good things for our community and region. Liberty Mutual is
committed to help us grow our business and that could result in growing
workforce opportunities. Moreover, Liberty shares Wausau's long-held
commitment to charitable giving and employee volunteerism.
Our bright future together
Together, Liberty Mutual
and Wausau Insurance will offer an expanded range of distinctive products
and services to the commercial insurance marketplace. It is indeed
a bright, new chapter in The Wausau Story. I'm especially pleased to
be here today to share the good news with you ... because we appreciate
the strong relationships we've been able to develop with many local businesses
and institutions. And we're proud of the financial support we add
to those organizations that also add so much to our central Wisconsin economy
and quality of life. Thank you. |