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In
order to fully understand the economic impact of the tourism industry on
Portage, Wood and Marathon counties it is important to first look at the state
as a whole. Tourism continues to be one of Wisconsin's top three industries.
In 1997, travelers spent $6.7 billion in Wisconsin. Tourism also supported more
than 200,000 jobs.
Nationwide, travel and
tourism are the third largest retail industry. (Largest is automotive
and second is food stores.) Wisconsin continues to garner national recognition
as the top vacation destination in the Midwest. Despite having a smaller
marketing budget than our neighboring states of Illinois, Missouri, and
Minnesota, our superior product and hard work on the state and local level keep
Wisconsin ahead of the pack in this region. Wisconsin can boast that 93% of all
people who visit the state return for multiple visits.
What is the tourism
product? You cannot put it in a box, or load it on a truck. It is however one
of the largest segments of the service sector. A sampling of these businesses
that make up the industry include hotels, motels, resorts, bed and breakfasts,
campgrounds, waterparks, restaurants, festivals, fairs, antique shops, specialty
stores, car rentals, sporting events, ski hills, marinas, museums, airlines and
even gas stations. Combine all these entities with spectacular landscape, ease
of accessibility, four distinct seasons, friendly
people, and you have the
components for one of the nation's premier destinations. Here is how these
features translate into money, and how it flows:
VISITORS
|
FAMILIES |
COUPLES |
SENIORS |
BUSINESS TRAVELER |
CONVENTIONEER |
MODE OF TRAVEL
|
CAR |
MOTORCOACH |
AIR |
TRAIN |
RV |
LODGING
|
HOTEL |
MOTEL |
BED & BREAKFAST |
CAMPGROUND |
GOODS & SERVICES
|
FOOD |
GAS |
AMUSEMENTS |
RECREATION |
RESULTS
|
WAGES |
SALARIES |
PROFITS |
STATE TAXES |
LOCAL TAXES |
Who are tourists? They
are not exclusively mom, dad and 2.5 kids pulling a pop-up camper. They are
senior citizens on a bank club tour. They are individual corporate travelers,
and in Portage, Wood and Marathon counties they include a significant number of
meeting and convention attendees. Last year alone there were over five hundred
meetings, conferences, reunions, conventions and conclaves of all sorts in
Portage, Wood and Marathon Counties. These gatherings brought over one hundred
thousand people into the Tri - county area. The average length of stay was 2.6
nights and each delegate spent approximately $149.00 per day.
Leisure travel however
remains the backbone of Wisconsin's tourism industry. The Department of Tourism
recently conducted guest intercept interviews during this past winter in order
to learn more about our customer's likes, dislikes and purchasing patterns.
This information is
extremely valuable to the destination marketing organizations in Portage, Wood
and Marathon counties. Here are some key findings.
VACATION FREQUENCY
Winter
vacationers typically visit Wisconsin much more frequently than do summer or
fall vacationers
|
|
Total Summer |
Total Fall |
Total Winter |
|
Mean trips in a
typical year |
3.97 |
3.57 |
7.06 |
|
Median trips in a
typical year |
2 |
2 |
3 |
|
|
|
|
|
|
Mean trips in past 3
years |
5.72 |
4.62 |
12.44 |
|
Median trips in past 3
years |
2 |
3 |
6 |
PLACE OF ORIGIN
Just over half of winter
vacationers live in Wisconsin, which is similar to the proportion of fall
vacationers from the state. Most of the remaining winter visitors were from
Illinois or Minnesota, as in the summer study.
|
Place of Origin |
Total Summer |
Total Fall |
Total Winter |
|
Wisconsin |
35.4% |
49.0% |
52.4% |
|
Illinois |
18.9 |
8.3 |
22.9 |
|
Minnesota |
14.2 |
17.0 |
14.9 |
|
Non-contiguous states |
21.7 |
11.9 |
4.2 |
|
Iowa |
5.3 |
5.7 |
2.1 |
|
Michigan |
2.6 |
6.8 |
1.7 |
|
Foreign countries |
1.9 |
1.3 |
- |
VACATION
TIMING
Weather was even more key
in winter than it was in the other seasons for determining when to take a
Wisconsin vacation, with nearly 40% giving this reason. Another third cited
adult's schedules or finding the only time that everyone in the travel party was
available. In contrast, the need to schedule vacation time from work was a less
important factor in winter than in summer or fall.
|
|
Total Summer |
Total Fall |
Total Winter |
|
Good weather |
20.7% |
30.1% |
39.6% |
|
Adults schedules |
12.5 |
9.9 |
16.7 |
|
Only time that
everyone in travel party was available |
11.6 |
8.4 |
15.6 |
|
Other |
17.6 |
9.8 |
12.2 |
|
Had a special event in
the area |
7.8 |
6.0 |
10.1 |
|
Had to schedule
vacation time from work |
18.4 |
28.2 |
9.4 |
|
Had spur-of-the-moment
opportunity to get away |
8.2 |
20.6 |
8.7 |
|
Friends/relatives
available for visiting |
8.8 |
12.6 |
8.3 |
|
Less crowded/could get
a reservation |
2.2 |
17.6 |
7.3 |
|
Celebrating a special
occasion of some one in travel party |
2.6 |
4.3 |
3.5 |
|
Had a business trip in
the area |
3.7 |
3.8 |
1.4 |
|
Children's schedules |
6.2 |
1.3 |
2.4 |
ACTIVITIES
Winter vacationers to
these areas engaged in fewer activities than vacationers in other seasons did,
focusing primarily on winter sports such as snowmobiling and skiing. They were
also likely to eat at a restaurant during their winter vacation. They were more
likely than vacationers in other seasons to gamble at a casino, but less likely
to shop or visit an attraction, museum, or historic site.
|
|
Total Summer |
Total Fall |
Total Winter |
|
Snowmobiling |
- |
- |
69.4% |
|
Eating at a restaurant |
18.8 |
16.9 |
37.8 |
|
Fishing/ice fishing |
16.0 |
9.0 |
13.5 |
|
Relaxing with
spouse/significant other |
- |
- |
11.8 |
|
Cross-country skiing |
- |
- |
11.1 |
|
Visiting friends or
relatives |
10.1 |
17.9 |
11.1 |
|
Other |
18.8 |
9.6 |
11.1 |
|
Downhill skiing |
- |
- |
10.4 |
|
Hiking |
2.3 |
5.9 |
9.4 |
|
Casino gambling |
2.3 |
5.9 |
9.4 |
|
Attend a festival or
event |
10.1 |
5.4 |
7.3 |
|
Shopping |
18.5 |
27.0 |
6.9 |
|
Swimming |
27.2 |
0.4 |
6.6 |
|
Attend a sports event |
0.3 |
0.4 |
5.6 |
|
Visit an attraction or
water park |
10.4 |
16.8 |
5.2 |
|
Snowshoeing |
- |
- |
4.5 |
|
Visiting a state or
county park |
12.6 |
22.7 |
3.1 |
|
Hunting |
0.7 |
4.0 |
2.8 |
|
Snowboarding |
- |
- |
2.4 |
|
Sleigh riding |
- |
- |
2.1 |
|
Visiting a museum or
exhibit |
16.0 |
20.3 |
1.7 |
|
Wildlife watching |
2.6 |
- |
- |
|
Bird Watching |
- |
16.5 |
1.7 |
|
Other Wildlife
watching |
- |
17.4 |
2.1 |
|
Visit an historic site |
15.4 |
16.0 |
1.4 |
|
Antiquing |
1.9 |
6.5 |
1.4 |
|
Dog sledding |
- |
- |
1.0 |
|
Ski-joring |
- |
- |
0.3 |
|
Don't know |
1.6 |
- |
0.3 |
INCOME
Winter vacationers had the
highest income levels of the three seasons, with nearly one-third (32.9%) of
those answering the question earning a household income of $75,000 or more.
|
Household Income
(All respondents) |
Total Summer |
Total Fall |
Total Winter |
|
|
|
|
|
|
Less than $20,000 |
5.6% |
7.4% |
4.5% |
|
$20,000 to $29,999 |
8.5 |
11.1 |
3.8 |
|
$30,000 to $39,999 |
12.9 |
16.6 |
10.8 |
|
$40,000 to $49,999 |
14.5 |
25.3 |
10.1 |
|
$50,000 to $74,999 |
21.7 |
18.9 |
24.0 |
|
$75,000 to $99,999 |
11.0 |
8.9 |
13.9 |
|
$100,000 or more |
10.6 |
3.1 |
12.2 |
|
Refused |
14.8 |
8.8 |
20.8 |
|
|
|
|
|
VACATION
SPENDING
Winter vacationers
typically spent more during their visit to Wisconsin than did vacationers in
other seasons, spending a median of $300 compared to $250 in summer and fall.
Mean spending was slightly lower than the mean for summer vacations, and higher
than the mean for fall trips.
|
|
Total Summer |
Total Fall |
Total Winter |
|
Mean Spending |
$497.83 |
$360.11 |
$493.91 |
|
|
|
|
|
|
Median Spending |
$250 |
250 |
300 |
SATISFACTION
RATINGS
Satisfaction ratings were
generally quite favorable. Satisfaction with many of the attributes was higher
in winter than in either summer or fall, particularly for:
Scenery
Opportunity to Relax
Road Conditions
Lodging Facilities
Food Available
Activities for Adults
In contrast to other
seasons, road conditions received some of the highest ratings of the study,
perhaps because the mild weather left the roads in better condition than
vacationers would normally expect in the winter.
Tourism does not just
happen. Marketing Wisconsin is executed on several levels, including both the
public and private sectors. The Wisconsin Department of Tourism has an eight
million dollar annual budget to promote the entire state. There are twenty-six
recognized Convention & Visitors Bureaus in Wisconsin whose sole purpose is to
attract travelers to their cities and municipalities. Additionally, there are
dozens of Chambers of Commerce who are actively involved to varying degrees of
tourism promotion.
Tourism marketing alone
cannot drive people to spend their discretionary dollars on travel. However if
done effectively, it can determine where a person visits. Modern life
styles dictate how people use their leisure time. Today's dual wage earner
families and couples often find it difficult to get away together for any
extended period of time. Business trips with families/signifcants are up 7%
over the past five years, and now accounts for 20% of all business travel.
Travelers are taking shorter, more frequent trips. They want a variety of
things to do to entertain the entire family. They decide what they want
to do, and then decide where to go and do it. (Of note: Women make 65% of
travel related decisions.)
Now closer to home, lets
examine the numbers just released by the Department of Tourism's Economic
Impact of Expenditures By Travelers On
Wisconsin For 1997
as prepared by Davidson-Peterson Associates,
Inc. For Portage, Wood and Marathon counties.
1997 vs. 1996
Total Economic Impact of Tourism Dollars
PORTAGE COUNTY
|
|
1997 |
1996 |
% CHG. |
|
Expenditures |
80,738,200 |
86,679,600 |
-6.85% |
|
|
|
|
|
|
Employees |
2445 |
2676 |
-7.81% |
|
|
|
|
|
|
Resident Income |
48,539,700 |
52,092,923 |
-6.82% |
|
|
|
|
|
|
State Tax Generated |
7,840,260 |
8,411,013 |
-6.79% |
|
|
|
|
|
|
Local Tax Generated |
5,673,876 |
6,069,411 |
-6.47% |
1997 vs. 1996
Total Economic Impact of Tourism Dollars
WOOD COUNTY
|
|
1997 |
1996 |
% CHG. |
|
Expenditures |
69,316,507 |
72,174,552 |
-3.96% |
|
|
|
|
|
|
Employees |
2099 |
2209 |
-5.24% |
|
|
|
|
|
|
Resident Income |
41,663,243 |
43,677,912 |
-4.61% |
|
|
|
|
|
|
State Tax Generated |
6,729,557 |
7,052,311 |
-4.58% |
|
|
|
|
|
|
Local Tax Generated |
4,870,077 |
5,086,453 |
-4.25% |
1997
vs. 1996
Total Economic Impact of Tourism Dollars
MARATHON COUNTY
|
|
1997 |
1996 |
% CHG. |
|
Expenditures |
109,198,650 |
109,768,612 |
-0.51% |
|
|
|
|
|
|
Employees |
3280 |
3324 |
-1.34% |
|
|
|
|
|
|
Resident Income |
65,124,098 |
65,717,227 |
-0.90% |
|
|
|
|
|
|
State Tax Generated |
10,519,016 |
10,610,817 |
-0.87% |
|
|
|
|
|
|
Local Tax Generated |
7,612,450 |
7,653,011 |
-0.53% |
As you can see Portage, Wood and Marathon
counties lost some of the market share last year, while the entire state was
virtually flat with a net gain of .5%. This can be attributed to the fact that
Wisconsin experienced an extremely wet spring. That weather pattern continued
through early summer. It should also be noted that while the state had a decent
amount of snow-fall during the winter months, slushy conditions and melting
patterns adversely affected many weekends. However, Mother Nature can only be
blamed for so much. The Department of Tourism's marketing budget has not seen
any significant increase, and inflation has eroded the buying power of
advertising dollars. To make matters worse, the neighboring states of Illinois
and Minnesota spend twice as much in promotional efforts as Wisconsin. Much of
that money is targeted at in-state residents to keep them at home. Here in the
central region of the state two of the DMOs (Destination Marketing
Organizations) could also be considered hampered by limited marketing budgets.
The Convention and Visitors Bureaus (CVB's) located in Stevens Point and
Wisconsin Rapids are ranked at the low end of the small to medium size bureaus,
according to the Wisconsin Association of Convention & Visitors Bureaus (WACVB).
While Marathon County's slippage was minimal, the lack of a cohesive promotional
campaign in the Wausau area will be most definitely felt in the subsequent
year. Additionally, much like in larger statewide picture, some competing CVB's
have increased their advertising ad promotion budgets to get more aggressive in
the pursuit of the valuable tourism dollar. A better general understanding and
appreciation of the value of tourism is the best tool to continue to build the
industry here in the Tri-County Area.
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