Accounts Receivable

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Refunds/Credit Balances

Credit Balance Refunds

A credit balance is created when you over pay your student account or some action results in an overpayment. This type of overpayment can't be processed via direct deposit. These types of refunds must be processed through the Accounts Receivable office. The Accounts Receivable office does not automatically process refunds during the four week drop/add period at the start of each semester.  Before any credit balance is refunded, your student status must be reviewed. If you drop classes or withdraw from UWSP, after receiving grants or loans, the financial aid awarded/paid to you may need to be adjusted. The Financial Aid office will review any financial aid paid to you and complete any adjustment before the A/R office can process your refund. Refund checks are mailed to your local address if you are currently registered, or to your home address if you are no longer attending UWSP. Refund checks are mailed 7-10 working days from the date they are processed by the Accounts Receivable Office. Refunds from withdrawals may take up to 30 days processing time.

Financial Aid Refunds

All approved financial aid is processed through the Bursar's Office. Electronic financial aid payments are processed twice weekly. Funds are applied on the student's University account, and refund checks are mailed directly to the student's local address. All balances must be paid in full before a refund check can be issued.

Direct Deposit of financial aid refunds to a bank account of your choice is available for students. Sign up for Direct Deposit of Financial Aid Refunds.

Students are responsible for keeping address information current. To request an address change, contact the Registration & Records Office, or Change Your Address here.

If you have questions regarding your financial aid status, please contact the Financial Aid Office, (715)-346-4771. Your University account information can be viewed at mypoint.uwsp.edu.