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Information Technology
ResNet FAQ
If you have any questions that aren't covered in the FAQ, contact the
ResNet Office
.
General FAQ
Customer Service
Do I have to pay for Internet in my room?
Is ResNet available for off campus students?
When can I cancel my ResNet connection and how do I go about doing this?
Gaming and Video
Can I connect my game console (X-Box 360, PS3, etc.) to the network?
I can't get my online games to work, what could be causing this?
I can't get streaming video to work, what can I do to fix this?
How do I find the MAC address to register my game console?
Requirements
Do I need to bring any special software to school?
Does ResNet service any computers?
What are the minimum computer requirements for ResNet?
.
What are the UWSP recommended computer specifications?
What is ResNet's stance on file sharing?
What languages does ResNet support?
Quarantine / Registration Process
What is the Quarantine Network / Registration Process?
Does this Quarantine Network / Registration Process collect any
information on the files I have on my computer?
I run through the Quarantine process and the Web page says I haven't done a virus scan.
I run through the Quarantine process and the Web page says I have a virus.
Symantec Antivirus
I already have antivirus software on my computer, do I have to install Symantec AntiVirus?
Why does ResNet make me remove my antivirus and install Symantec AntiVirus?
Why does ResNet require the installation of Symantec AntiVirus?
I run Symantec AntiVirus and the same threat keeps popping up. How do I remove it?
Wireless
Does ResNet allow routers or wireless access points in the Residence Halls?
Is there wireless Internet access in the residence halls?
NetSpport Notify
How do I remove NetSupport Notify on Mac OS X?
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